Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic

JONATHAN MOORKAAR

Tamale

Summary

Dynamic leader adept in enhancing customer relationships and streamlining operations. Excelled in conflict resolution and Adobe Photoshop, boosting client engagement by 15%. Skilled in managing complex projects and leading diverse teams, consistently achieving beyond targets through innovative strategies and meticulous attention to detail.

Overview

14
14
years of professional experience

Work History

BRANCH MANAGER

ELECTROLAND
06.2024 - 02.2025
  • Overseeing Branch Operations and Sales
  • Reporting
  • Managing Accounting processes for Retail Sales and Wholesale Sales
  • Customer Service
  • Building good Customer relationships
  • Training staff
  • Supervising Branch expansion construction

CUSTOMER SERVICE MANAGER

FOX COOLING COMPANY LTD
Accra
08.2022 - 04.2023
  • Addressed potential cancellations and offered catered solutions to retain accounts
  • Created and reviewed invoices to confirm accuracy
  • Managed over 300 Client Accounts
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes
  • Developed and offered unique discount options to drive interest in new product lines
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Followed through with client requests to resolve problems
  • Negotiated contracts with outside carriers to minimize costs to company and customers
  • Collaborated with upper management to improve customer service processes and support structures company wide

PROJECT COORDINATOR

LINFRA GHANA LIMITED
East Legon
09.2017 - 02.2021
  • Managed Huawei Telecom Maintenance Project Across Ghana
  • Customer Service
  • Monitored and Coordinated Team Leads
  • Managed and Coordinated around 150 Fleet of Vehicles including vehicle fuel Purchases
  • Managed and conducted Procurement and Purchase of Fiber Materials
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
  • Reported regularly to managers on project budget, progress and technical problems
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success
  • Developed and implemented project plans and budgets to ensure successful execution
  • Established rapport and engaged with stakeholders to build lasting professional relationships
  • Monitored project progress, identified risks and took corrective action as needed

Graphics Designer & 3D Artist/Animator & Photographer

Digits360
Dbaye
05.2016 - 08.2017
  • Created Over 15 Clients' Brands and Promotional Ideas including Campaigns
  • Created Social Media Posts and Photography for social media posts to boost Clients' followers and page interactivity by 15% within 1 month
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs
  • Developed info graphics to better communicate complex data
  • Applied animation techniques to create dynamic visual elements
  • Applied color theory and composition techniques to construct appealing designs

Computer Graphics Artist - 3D Generalist/Unity Developer

Education Research Center Librairie Du Liban
Zouk Mosbeh
07.2012 - 05.2016
  • Responsible for creating 3D Models for Animation
  • Created 3D/2D Animations 3D Character Animation Video/Audio Editing
  • Unleashed Human Anatomy Prototype Software using Unity Game Engine
  • Conducted and created educational 3D Animations & Character Animation

Computer Graphics Artist-AutoCAD Draftsman

Upkeep for Maintenance and Contracting S.a.r.l
Mtayleb
10.2010 - 05.2012
  • Responsible for creating 3D visualizations of Buildings
  • Created Business Cards and Poster Designs
  • Created and adjusted Architectural/Electrical/Mechanical Drawings on AutoCad
  • Conducted On-site Architectural survey to acquire Measurements for renovation and construction works
  • Handled and oversaw Purchase Orders and Weekly updates
  • Created Weekly Task Reports for Maintenance teams at Saint Joseph School Campus

Education

BSc - Computer Science Emphasis, Computer Graphics and Animation

Notre Dame University (NDU)
ZOUK MOSBEH - LEBANON
06.2010

HIGH SCHOOL DIPLOMA -

Saint Joseph School
Cornet Chahwan, Lebanon
07-2005

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Html / CSS
  • Adobe After Effects
  • Adobe Premiere Pro
  • Adobe Photoshop
  • Adobe Illustrator
  • Conflict resolution
  • Relationship building and management

Affiliations

  • Thai Boxing
  • Roller Skating

Accomplishments

  • UDACITY NANODEGREE: ANDROID BASICS NANODEGREE BY GOOGLE

Languages

English
First Language
Arabic
Proficient (C2)
C2
French
Intermediate (B1)
B1
DAGAARE
Elementary (A2)
A2

References

References available upon request.

Timeline

BRANCH MANAGER

ELECTROLAND
06.2024 - 02.2025

CUSTOMER SERVICE MANAGER

FOX COOLING COMPANY LTD
08.2022 - 04.2023

PROJECT COORDINATOR

LINFRA GHANA LIMITED
09.2017 - 02.2021

Graphics Designer & 3D Artist/Animator & Photographer

Digits360
05.2016 - 08.2017

Computer Graphics Artist - 3D Generalist/Unity Developer

Education Research Center Librairie Du Liban
07.2012 - 05.2016

Computer Graphics Artist-AutoCAD Draftsman

Upkeep for Maintenance and Contracting S.a.r.l
10.2010 - 05.2012

BSc - Computer Science Emphasis, Computer Graphics and Animation

Notre Dame University (NDU)

HIGH SCHOOL DIPLOMA -

Saint Joseph School

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