Jonathan Moorkaar

• Addressed potential cancellations and offered catered solutions to retain accounts.
• Created and reviewed invoices to confirm accuracy.
• Managed over 300 Client Accounts
• Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
• Developed and offered unique discount options to drive interest in new product lines.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Followed through with client requests to resolve problems.
• Negotiated contracts with outside carriers to minimize costs to company and customers.
• Collaborated with upper management to improve customer service processes and support structures company-wide.

• Managed Huawei Telecom Maintenance Project Across Ghana
• Customer Service
• Monitored and Coordinated Team Leads
• Managed and Coordinated around 150 Fleet of Vehicles including vehicle fuel Purchases
• Managed and conducted Procurement and Purchase of Fiber Materials
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.
• Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
• Developed and implemented project plans and budgets to ensure successful execution.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Monitored project progress, identified risks and took corrective action as needed.

• Created Over 15 Clients' Brands and Promotional Ideas including Campaigns
• Created Social Media Posts and Photography for social media posts to boost Clients' followers and page interactivity by 15% within 1 month.
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
• Developed infographics to better communicate complex data.
• Applied animation techniques to create dynamic visual elements.
• Applied color theory and composition techniques to construct appealing designs.

• Responsible for creating 3D Models for Animation
• Created 3D/2D Animations 3D Character Animation Video/Audio Editing
• Unleashed Human Anatomy Prototype Software using Unity Game Engine
• Conducted and created educational 3D Animations & Character Animation

AutoCAD Draftsman

• Responsible for creating 3D visualizations of Buildings
• Created Business Cards and Poster Designs
• Created and adjusted Architectural /Electrical/Mechanical Drawings on AutoCad
• Conducted On-site Architectural survey to acquire Measurements for renovation and construction works
• Handled and oversaw Purchase Orders and Weekly updates
• Created Weekly Task Reports for Maintenance teams at Saint Joseph School Campus