A very experienced versatile Human Resource professional with over ten years cumulative experiences in human resource planning, recruitment and selection, employee training and development, performance management, and general management among others. Looking for management level career opportunities in a dynamic public or private sector organisation to work as part of a team in achieving organisational objectives, while fulfilling my career goals.
Overview
23
23
years of professional experience
Work History
Senior Human Resource Advisor
National Lottery Authority
09.2021 - Current
Provide robust HR advice and guidance to Partners, Directors and Senior Managers, acting as a trusted advisor on all people related issues
Support the HR Advisor team in the identification of talent and appropriate development of positions
Nationwide
Sanitize and process Employee medical bills ensuring all bills payment meet Organizations Policies and procedure
Identified force to predict and address challenges and work collaboratively with Partners, Directors in respect of a succession planning and talent management process that ensures Continuity for identified business critical roles and meets the capability requirements of the directorate in the short and longer term
Prepare and hold quarterly meetings together with line managers and Head Of Departments on employee issues to enhance harmony within the organization
Prepare quarterly/monthly employee reports.
Training Manager
National Lottery Authority
10.2012 - 09.2021
Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers
Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
Effectively communicate with team members, trainers and management
Manage the technologies and technical personnel required to develop, manage, and deliver training
Keep abreast of training trends, developments, and best practices
Create a curriculum to facilitate strategic training based on the organization’s goals
Designing, developing and implementing training curriculum for Regional/District Training Officers on processes & procedure in Lotto Marketing Companies (LMC) and Seller’s procedures
Develop individualized and group training programs that address specific business needs
Implementing Performance Management Systems (PMS) and reporting to management
Ensuring that training manuals are made available to all training officers
Writing and submit weekly and monthly training reports to heads departments (HODs)
Develop training manuals that target tangible results
Assisting in designing HR policies, and providing support to employees in various HR related topics
Assisting in talent acquisition and retention processes
Organizing quarterly and annual employee performance reviews
Operations Analyst
National Lottery Authority
04.2011 - 09.2012
Ensured that the Lotto draw is carried out in accordance with laid down procedures
Periodically updated Operational Manual and ensured nation-wide adherence
Observed and supervised daily/weekly Lotto draw process
Compiled periodic operational reports
Compiled monthly trends analysis of lotto intake and sales
Designed and developed improved operational standards to meet internal standards.
Assisted the Head of Department in the formulation, compilation, implementation and periodic review of staff policies and terms and conditions of service
Organised for the selection, training, development and work evaluation of sectional staff
Provided statistics and documentation to Management and all departments of the Authority on the Authority’s staff strength, movement, attrition and manpower deployment
Provided recruitment and placement service for all departments of the Authority in accordance with their approved staffing requirements
Monitored and assessed staffing in all departments, ensuring optimum manpower utilisation
Administered recruitment and interview processes in an effective manner bearing in mind the objective of the department.
Sales Executive
Gemini Life Insurance Company, GLICO
03.2008 - 09.2008
Introduced insurance policies to individual and corporate firms
Registered individual and corporate bodies unto the scheme
Assistant Administrator
Omni HealthCare
01.2006 - 12.2006
Coordinated, scheduled and confirmed appointments for clients, customers, or supervisors, including interviews and training schedules
Set up and maintained paper and electronic filing for records, correspondence, and other material
Served as a backup for records collecting, collating, processing and management at Human Resource Department
Research Assistant (Team Leader)
Research International
, Accra
05.2002 - 07.2002
Assigned work to other members of the research team, having regard for their experience and the importance and complexity of the work
Helped to develop an understanding of sensitivity involved in data collection and was able to plan a system which ensured that the privacy of respondents was protected and also made meaningful suggestions
Education
M.A - Human Resource Management
University of Cape Coast
07.2012
B.A. Hons - Psychology
University of Ghana
06.2005
Skills
SKILLS, ABILITIES & PERSONAL ATTRIBUTES
Result-oriented with ability to work under pressure
Excellent interpersonal skills and ability to work in a team
Quick learner, dependable, willingness to learn, flexibility
ICT skills:
Microsoft Word, Excel, Power Point, Presentations
Affiliations
Senior Professional in Human Resources (SPHRi), HRCI, USA, February 2020-date
Certified Human Resource Management Practioner of the Institute, (CHRMP), March 2020