JONAS AYEKAMBE
Koforidua
Summary
Organised and committed administrative assistant with a track record of delivering top-notch customer service in hectic settings. demonstrating a high ability to make decisions and pay close attention to detail in order to manage several things at once. self-driven work ethic necessary to function well alone or in a team.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
REGENTROPHEN SENIOR HIGH SCHOOL
11.2023 - Current
- handled calls on a multi-line phone system, sent messages to employees, and greeted guests.
- maintained the privacy of sensitive data by putting in place safe filing systems and stringent privacy regulations.
- Promptly responded to consumer requests, successfully addressed problems, and cultivated solid connections to deliver exceptional customer service..
- ensured correct record-keeping by managing databases and entering data meticulously for important company data.
- help the account department with budget monitoring, spending tracking, and invoicing.
- established professional relationships with coworkers and promoted a positive work environment through strong communication skills.
- gathered and arranged incoming mail and parcels for distribution to the appropriate person, recording, and sending.
- implemented a record filing system to enhance the administration and organisation of documents.
- helped with human resources duties like updating personnel records and filing time-off requests in accordance with business policies.
- handled data entry, maintained the filing system, and performed other secretarial duties.
- Set up staff teams' appointments with clients and office meetings.
Administrative Assistant
PENTECOST SENIOR HIGH SCHOOL
10.2022 - 10.2023
- protected the privacy of sensitive data by enforcing stringent privacy regulations and putting safe filing mechanisms in place.
- shown exceptional customer service by establishing trusting bonds with clients, promptly answering their questions, and skillfully handling their issues.
- Ensuring precise documentation through thorough data input and database administration for essential company data.
- cultivated professional relationships among coworkers and used efficient communication techniques to promote a healthy work environment..
- Better document organisation through careful file maintenance and the appropriate preservation of out-of-date documents for quick retrieval when needed.
- gathered and arranged incoming mail and packages for distribution to the appropriate person, recording, and shipping.
Office Assistant
AKRO AKRO ENTERPRISE
08.2018 - 12.2021
- completed secretarial duties, including mail distribution, copying, and filing.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- communicated with clients by phone, email, or in person to deliver information.
- while carrying out administrative duties, maintained confidentiality when handling sensitive information.
- kept up to date and maintained both digital and hard copy office records.
- increased productivity in the office through file organisation, scheduling management, and upkeep of a tidy workstation.
- ordered office supplies and made sure the space had all it needed to run efficiently..
- produced precise, accurate, and professional communication through document preparation and editing..
- worked together with several departments to finish tasks that were assigned.
- met stringent deadlines and attained high accuracy levels in data input assignments.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
Bachelor of Arts - GEOGRAPHY
UNIVERSITY OF EDUCATION,WINNEBA
Winneba, Ghana08.2022
High School Diploma -
SEVENTH DAY ADVENTIST SENIOR HIGH SCHOOL
Koforidua, Ghana06.2017
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Administrative Support
- Filing
- Computer Proficiency
- Strong Problem Solver
- Documentation and Recordkeeping
- Database entry
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Assisted management with the training of 5 new staff members.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
Languages
English
Advanced (C1)
Timeline
Administrative Assistant
REGENTROPHEN SENIOR HIGH SCHOOL
11.2023 - Current
Administrative Assistant
PENTECOST SENIOR HIGH SCHOOL
10.2022 - 10.2023
Office Assistant
AKRO AKRO ENTERPRISE
08.2018 - 12.2021
Bachelor of Arts - GEOGRAPHY
UNIVERSITY OF EDUCATION,WINNEBA
High School Diploma -
SEVENTH DAY ADVENTIST SENIOR HIGH SCHOOL
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