Jonah Nud-Worgbah
Summary
A talented product manager well-versed in product research, design and development. Hardworking and focused professional with in-depth understanding of market, customer and business needs. Top-notch team leader and complex problem-solver.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Jnr Product Manager
Bezaleel Alliance
Accra
08.2022 - Current
- Worked in product pod environment consisting of product developers, design teams, software personnel and quality assurance testers.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Prioritized roadmap in order to achieve product goals and metrics.
Web Content & Social Media Manager (Remote)
CITSYS Limited
07.2020 - Current
- Researched to develop thorough understanding of unfamiliar topics, competitors, industries and processes to present fresh, new angles and ideas within written content.
- Developed and edited informative, highly engaging, concise content for company websites and social media platforms customized for target audiences and company campaign objectives.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Created seasonally and regionally appropriate blog article content, collaborating with sales, marketing and analytics departments to identify business trends and extrapolate seasonally-relevant topics.
- Collaborated with Dev team to analyze and maintain best practice for ultimate user experience.
- Wrote advertising material for use by publication and internet media to promote sale of goods and services.
- Cultivated social media following across three platforms with more than 300 total followers.
- Repurposed and optimized existing content for use in different mediums.
- Manage E-Commerce store and follow up on incomplete purchases.
Contract IT Officer
National Communications Authority
Accra
12.2018 - 02.2019
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Installing new access control devices at all their regional offices.
- Enrolling all staff members and routing bio-data to the head office.
- Maintaining and servicing old biometric devices.
Student Intern
Persol Systems Limited
Accra
06.2015 - 08.2017
- Gained operational knowledge and supported departmental needs.
- Provided technical support via phone or remotely using Team Viewer or AnyDesk.
- Installed CCTV cameras and access control devices.
- Scheduled and run security and systems updates.
- Assisted non-technical staff with any issues concerning their laptops, internet and Outlook.
- Kept an up-to-date network documentation of IPs assigned to various laptops and servers.
Education
Master of Science - Computer Science
University of Ghana
Accra,Ghana10.2021
Bachelor of Science - Telecommunications Engineering
Ghana Technology University College
Accra,Ghana03.2019
Skills
- Product Management and Branding
- Product LifeCycle Management
- Project Management
- Ability to carry out research
- Implementing Agile Work Processes
- Writing Acceptance Criteria
- Writing User Stories
- Proficient in Microsoft Office suite
- Good organizational skills to prioritize heavy workloads
- Ability to setup and configure Microsoft Dynamics 365
Certification
- Google Project Management - 2022
- Project Management (PMP) Training - July 2022
- Microsoft Dynamics 365 Sales Functional Consultant Associate - July 2022
Timeline
Jnr Product Manager
Bezaleel Alliance
08.2022 - Current
Web Content & Social Media Manager (Remote)
CITSYS Limited
07.2020 - Current
Contract IT Officer
National Communications Authority
12.2018 - 02.2019
Student Intern
Persol Systems Limited
06.2015 - 08.2017
Master of Science - Computer Science
University of Ghana
Bachelor of Science - Telecommunications Engineering
Ghana Technology University College
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