Jokebed Maya Benmouffok
Accra
Summary
Motivated professional with a strong work ethic and dedication to continuous improvement. Consistently delivers high-quality results with meticulous attention to detail and rapid learning capabilities. Excels in collaborative environments by contributing effectively and taking initiative while adhering to leadership guidance.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Montgomery Golf Resort & Private Residences
Greater Accra
01.2026 - Current
- Provide administrative support to management and staff, facilitating smooth daily operations.
- Support human resources and operations tasks, including tracking staff attendance and preparing administrative documents.
- Assist with guest relations by handling inquiries, complaints and requests, fostering a positive experience.
Marketing Assistant
Clutch Events
Tema
07.2023 - Current
- Coordinate planning and execution of marketing campaigns to enhance visibility of basketball programs and events.
- Help create promotional materials, including flyers, posters, and graphics.
- Share digital content and updates across various platforms to keep audiences informed about match schedules and highlights.
- Support the organization of basketball tournaments, clinics, and community outreach activities.
Natioal Service- Customer Service
Ghana Airports Company Limited
Greater Accra
11.2024 - 12.2025
- Resolved passenger complaints and concerns with professionalism, enhancing overall satisfaction.
- Collaborated with airlines and airport stakeholders to swiftly resolve issues and enhance customer satisfaction.
- Handled high volumes of inquiries during peak hours, ensuring customer needs were met with composure.
- Facilitated seamless travel experiences by delivering timely information to passengers.
- Provided assistance to French-speaking and international travelers at the airport.
Intern- Administrative Assistant
Montgomery Golf Resort & Private Residenncess
Greater Accra
10.2022 - 03.2024
- Coordinated daily operations to enhance customer service and streamline event management.
- Maintained confidential records while improving administrative systems for better accessibility.
- Managed bookings and reservations to ensure optimal scheduling and maximize resource utilization.
Sales & Marketing Representative
Premium Bottles Ghana
Greater Accra
03.2020 - 03.2024
- Promoted and sold alcoholic and non-alcoholic beverage products to retailers, bars, restaurants, and lounges.
- Promoted products and services, enhancing brand visibility and fostering customer engagement.
- Managed social media accounts for product advertising. and customer interaction.
- Processed customer orders and followed up on deliveries to maintain high customer satisfaction.
Intern, Assistant Director of Admissions
Silicon Accra Innovation School
Greater Accra
09.2023 - 10.2023
- Ensured adherence to application procedures for enrollment in data analytics pilot program.
- Guided prospective students through application processes, ensuring clarity on program requirements.
- Maintained and updated student records along with admissions databases for accuracy.
- Provided applicants with essential information regarding admission requirements and application procedures.
Education
BA - Psychology and French
University of Ghana
Legon, Ghana02-2025
Diplôme Universitaire D’Études Françaises (DUEF) - French Studies
University of Caen
France05-2023
International Baccalaureate -
Liberty American School
East Legon, Ghana05-2018
Skills
- Microsoft Office
- Customer service
- Time management
- Attention to detail
- Teamwork and collaboration
- Effective communication
- Guest relations
- Interpersonal skills
References
- Edward Amponsah, CS Assistant Manager Ghana Airports Company Ltd,
+233 24 193 1475
amponsah.edward@gacl.com.gh
- David Osei, CEO Montgomery Resort & Private Residences,
+233 54 469 4991
david@tsinvestmentgroup.com
- Jerome Hayford, CEO Premium Bottles Ghana
+233248683832
jhayford31@gmail.com
Languages
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Timeline
Administrative Assistant
Montgomery Golf Resort & Private Residences
01.2026 - Current
Natioal Service- Customer Service
Ghana Airports Company Limited
11.2024 - 12.2025
Intern, Assistant Director of Admissions
Silicon Accra Innovation School
09.2023 - 10.2023
Marketing Assistant
Clutch Events
07.2023 - Current
Intern- Administrative Assistant
Montgomery Golf Resort & Private Residenncess
10.2022 - 03.2024
Sales & Marketing Representative
Premium Bottles Ghana
03.2020 - 03.2024
BA - Psychology and French
University of Ghana
Diplôme Universitaire D’Études Françaises (DUEF) - French Studies
University of Caen
International Baccalaureate -
Liberty American School