Johnetta Nana Sonah

• Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
• Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
• Prepared drafts of forms, letters and agreements for legal staff use.
• Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
• Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
• Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
• Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
• Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.

• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Assisted coworkers and staff members with special tasks on daily basis.
• Transcribed and organized information to assist in preparing speeches and presentations.

• Designed data collection questionnaire tools, such as surveys, and interviews guides
• Determined performance indicators and how to measure and assess success of programs.
• Conducted comprehensive program evaluations, identifying areas for improvement and making recommendations for increased effectiveness.
• Conducted field visits to monitor program activities and gather data
• Provided regular reports and updates to stakeholders on project progress and outcomes
• Developed and implemented monitoring and evaluation frameworks for programs.

• Scanned, converted, and organized records into electronic format with consistent naming convention.
• Facilitated client meetings, taking detailed notes to ensure accurate record-keeping and follow-up actions.
• Expedited completion of routine tasks by implementing efficient administrative procedures such as scheduling appointments, managing calendars, and coordinating travel arrangements for attorneys.
• Assisted in trial preparation, organizing exhibits and witness lists for optimal efficiency during proceedings.

Compiled and organized project documentation and data for reporting purposes

• Assisted in the preparation of project proposals, reports and presentations
• Provided training and awareness for all Peace building training and counseling
• Monitored and evaluated all peace-building projects.
• Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
• Worked with senior leadership to complete complex projects on time and under-budget.
• Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
• Created and updated records and files to maintain document compliance.

• Reporting sales data to management and Record-Keeping
• Handled returns and exchanges of items, following the store’s return policy
• Balancing cash register Assisted customer by answering questions, locating products, providing information on promotions or store policies, and addressing any customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Ensured compliance with company policies and procedures while processing transactions efficiently.