John Baptist Ewusi-Ansah
Accra
Summary
Dynamic and highly organized engineer with extensive experience in technical leadership, project management, and team development. Proven track record of identifying and implementing process improvements to enhance efficiency and safety. Adept at managing relationships with external stakeholders and driving continuous improvement initiatives. Committed to leveraging my skills to contribute to organizational growth and excellence.
Overview
16
16
years of professional experience
Work History
Operations Technical Lead, Africa
Zipline International
04.2023 - Current
- Successfully led the expansion of operational capabilities: Spearheaded the establishment of new distribution centers across multiple countries, ensuring timely and efficient setup while maintaining high standards of quality and safety
- Enhanced operational efficiency and performance: Implemented process improvements and cutting-edge technologies, resulting in a 20% increase in operational efficiency and a significant reduction in downtime.
- Implemented robust safety protocols: Developed and enforced stringent safety protocols and procedures, resulting in a 30% reduction in workplace incidents and enhancing overall employee safety.
- Achieved high customer satisfaction and reliability: Ensured consistent and reliable service delivery, achieving high customer satisfaction ratings and building a reputation for excellence in operational performance.
Country Technical and Testing Lead
Zipline International
08.2021 - Current
- Oversee all technical and build projects across six distribution centers
- Assemble and lead project teams, ensuring accurate project documentation
- Manage software, hardware, and flight tests; identify improvement opportunities
- Develop budgets for technical installations; audit maintenance regimes
- Mentor technical talents and enforce high standards of excellence and safety.
Flight Operations Lead
Zipline International
01.2020 - Current
- Build and motivate a high-performing flight operations team
- Maintain a safe working environment and manage stakeholder relationships
- Conduct internal audits and drive business metric appreciation within the team
- Manage scheduling, crew assignments, and identify potential leaders.
Maintenance Lead
Zipline International
06.2019 - 01.2020
- Perform maintenance on all drone components; manage spares and tools
- Coordinate technician training and update maintenance SOPs
- Track and report equipment issues; ensure operational safety and reliability.
Inventory Coordinator & Flight Operator
Zipline International
01.2019 - 06.2019
- Monitor inventory and align actual and virtual stocks; ensure logistical efficiency
- Manage daily drone operations, including launching, recovery, and maintenance
- Drive continuous improvement and ensure spare parts availability.
Technical Supervisor (Milks Department)
Nestle Ghana Limited
10.2017 - 12.2018
- Supervise daily technical operations; plan and execute maintenance work orders
- Troubleshoot issues, track spare parts, and lead the maintenance work group.
Electrical and Automation Engineer
Nestle Ghana Limited
01.2017 - 10.2017
- Back up PLC automation programs; ensure preventive maintenance
- Provide technical support and ensure audit readiness and safety compliance.
Tin Shop Engineer
Nestle Ghana Limited
07.2015 - 12.2016
- Lead preventive maintenance; implement TPM on production lines
- Plan maintenance tasks, ensure spare parts inventory, and perform safety assessments.
Teacher
Hillcrest Christian School
06.2014 - 05.2015
- Taught ICT and Integrated Science.
National Service Tutor
Kofi Annan Youth Leadership Training Institute
09.2012 - 09.2013
- Taught Science, ICT, and Mathematics.
Community Service Volunteer
Alkot Child Development Centre
09.2008 - 12.2008
- Assisted with creative arts teaching and day-to-day center operations.
Education
Bachelor of Engineering - Electronics and Communications Engineering
All Nations University College
11.2012
West African Secondary School Certificate Examination (WASSCE) -
Achimota Secondary School
05.2008
Skills
- Technical knowledge in reliability engineering, root cause analysis, FMEA, statistical analysis
- Strategic thinking, long-term planning, and data-driven decision-making
- Leadership and team motivation
- Analytical skills for data interpretation and trend analysis
- Project management and cross-functional team leadership
- Effective communication with technical and non-technical stakeholders
- Problem-solving and continuous improvement
Languages
English
Basic French
Fante
Twi
Personal Information
Nationality: Ghanaian
References
- Ebenezer Jackson, Electrical Engineer, Nestle Ghana Limited, Tema Factory, +233 556462796
- Georgina Wilson, Global Flight Operations Excellence, Zipline International, +233 208885115
Timeline
Operations Technical Lead, Africa
Zipline International
04.2023 - Current
Country Technical and Testing Lead
Zipline International
08.2021 - Current
Flight Operations Lead
Zipline International
01.2020 - Current
Maintenance Lead
Zipline International
06.2019 - 01.2020
Inventory Coordinator & Flight Operator
Zipline International
01.2019 - 06.2019
Technical Supervisor (Milks Department)
Nestle Ghana Limited
10.2017 - 12.2018
Electrical and Automation Engineer
Nestle Ghana Limited
01.2017 - 10.2017
Tin Shop Engineer
Nestle Ghana Limited
07.2015 - 12.2016
Teacher
Hillcrest Christian School
06.2014 - 05.2015
National Service Tutor
Kofi Annan Youth Leadership Training Institute
09.2012 - 09.2013
Community Service Volunteer
Alkot Child Development Centre
09.2008 - 12.2008
Bachelor of Engineering - Electronics and Communications Engineering
All Nations University College
West African Secondary School Certificate Examination (WASSCE) -
Achimota Secondary School
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