John Asante Kankam

• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnosed and troubleshot hardware, software and network issues.
• Researched and identified solutions to technical problems.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed, configured and maintained computer systems and network connections.
• Generated reports to track performance and analyze trends.
• Helped streamline repair processes and update procedures for support action consistency.
• Offered assistance in implementing and developing training programs.
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Developed and implemented preventive maintenance procedures.
• Supervise and direct operations of the testing machines.
• Direct technicians to follow safety methods and precautions while working.
• Supervise the replacement of parts for existing units according to specifications.
• Supervise the maintenance of electrical and electronic equipment.
• Supervise the technicians on the field of work.
• Responsible for communication equipment ( PABX systems, telephone systems, etc.)
• Maintained servers and systems to keep networks fully operational during peak periods.

• Provided on-site engineering and technical services during installation and fielding processes.
• Identified specific cables, fuses and circuit breakers required for assigned installations.
• Evaluated electrical installations and systems to isolate faults and implement corrective actions.
• Performed maintenance procedures and repairs on existing electrical products and systems.
• Read and analyzed blueprints and project documentation to develop workflows and strategy.
• Performed in-depth electrical acceptance testing of completed hardware.
• Supervised construction and pre-commissioning of electrical rooms and substations.
• Reduced electrical construction hazards with upgraded safety policies and stringent enforcement.
• Developed engineering documentation detailing system requirements and diagnostic procedures.
• Evaluated power needs for various systems.
• Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.
• Calibrated and repaired existing systems to maintain functionality.
• Inspected and performed validation testing for designed systems and third-party installations.
• Mentored junior engineers and new hires in job-specific tasks and application of electrical processes.
• Utilized various electrical tools and equipment to diagnose and troubleshoot electrical problems.
• Assisted in installation of electrical systems and components for commercial and industrial applications.
• Monitored installation and operations to consistently meet rigorous customer requirements.
• Analyzed and documented test results to comply with industry standards.
• Developed and implemented preventive maintenance and operational procedures for electrical systems.
• Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
• Established and maintained effective communication with clients and contractors.
• Implemented and approved design control procedures for electrical development in accordance with regulatory guidelines.
• Evaluated and identified opportunities to improve performance of electrical systems.
• Conducted projects and performance presentations to clients and company executives.
• Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.
• Prepared detailed reports on electrical systems and components for project review.
• Evaluated project scope to estimate costs and set timelines for project delivery.
• Designed electrical products and systems based on client briefs.
• Improved methods for measurement, documentation and work flow management.
• Designed and approved power distribution requirements for facility construction.
• Supervise the installation and maintenance of generators and electrical systems.

• Identified any key changes to project that could affect cost, completion date and customer relationship.
• Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
• Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
• Identified major issues that could arise and provided solutions for these problems.
• Prepared documentation that would be used in requests for proposal.
• Managed team in troubleshooting efforts that alleviated errors.
• Applied expertise in comprehensive root cause failure analysis.
• Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
• Hired and supervised subcontractors to improve production and meet critical deadlines.
• Assessed processes to assure that construction progressed as scheduled and met contract specifications.
• Confirmed that construction progressed as scheduled and in compliance with contract specifications.
• Implement or perform preventive maintenance backup or recovery procedures.
• Document technical specifications and operating standards for telecommunications equipment.
• Coordinate and direct projects making detailed plans to accomplish goals and directing the integration of technical activities.
• Perform administrative functions such as reviewing and writing reports, approving expenditures and enforcing rules.

• Provided technical assistance to staff when needed.
• Adhered to timelines to meet quality assurance targets.
• Assisted in development, design and execution of projects.
• Determined budget, manpower, schedule and material needed to successfully execute projects.
• Assessed scope and requirements to assist with project design determinations.
• Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
• Collaborated with senior engineers on projects and offered insight.
• Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
• Adhered to safety procedures and good housekeeping standards to comply with regulations.
• Worked closely with engineers and assisted with testing of generator products.
• Studied manufacturing processes to improve overall knowledge.
• Assisted with coordination of new equipment installation and implementation.
• Analyzed and planned workflow, equipment placement and space requirements to improve manufacturing efficiency.
• Prepared standard reports and documentation to communicate results to senior management.
• Conducted root-cause analysis of component failure.
• Interpreted blueprints and technical drawings to analyze upcoming projects.
• Prepared bid proposals for presentation to potential clients under supervision of senior engineer.
• Used AutoCad drafting software to create electrical schematic and panel layouts.
• Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
• Reviewed proposed engineering designs for manufacturing feasibility.
• Performed data analysis of information provided by customers to obtain metrics.
• Designed and coordinated engineering tests and experiments.
• Shadowed designers and engineers to learn ways to implement methodologies.
• Collaborated with other departments to facilitate successful project completion.
• Created detailed reports on engineering activities and findings.
• Documented and developed engineering procedures and processes.
• Trained and mentored junior engineers, providing guidance and direction.
• Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
• Monitored and evaluated engineering performance to recommend improvements.
• Implemented new strategies to reduce costs and improve efficiency of engineering team.
• Led engineering teams to successfully complete projects on time and within budget.
• Assisted in developing cost-effective solutions to engineering problems.
• Developed and implemented procedures to verify compliance with engineering standards.
• Implemented automated systems to improve accuracy and efficiency of engineering processes.
• Conducted research to identify and evaluate new technologies and concepts.
• Performed complex calculations to analyze and optimize engineering processes.
• Compile data and write reports regarding existing and potential engineering projects.

- Head of Mathematics and Science department.

- Head of Sports.