John Yen
Cape Coast
Summary
Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Head of Administration
University Of Cape Coast
10.2003 - Current
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Coordinated with human resources department to handle payroll and personnel databases.
- Entered and maintained departmental records in company database.
- Managed company schedule to coordinate calendar and arrange travel.
- Collected, validated, and distributed information to employees.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Generated reports to suggest corrective actions and process improvements.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
MBA - CSR And NGO Management
University of Applied of Sciences
Bonn Germany08.2012
Skills
- Events Coordination
- Resource Optimization
- Admission and Student Matters
- Program Oversight
- Schedule Coordination
- Appointments and Promotion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Administration
University Of Cape Coast
10.2003 - Current
MBA - CSR And NGO Management
University of Applied of Sciences
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