John Nyarko
Accra
Summary
Dynamic professional with extensive experience at Shoprite Group of Companies, excelling in employee training and inventory management. Proven ability to enhance customer satisfaction through effective engagement and quality assurance. Skilled in data analysis and team collaboration, driving operational efficiency and procedural improvements in fast-paced retail environments.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
Trainee Manager
Shoprite Group of Companies
Accra
07.2023 - Current
- Assisting in training new staff on store policies and procedures.
- Coordinating inventory management and restocking of shelves.
- Monitoring customer service quality to ensure satisfaction standards.
- Engage customers to address inquiries and provide assistance.
- Collaborate with team members to maintain a clean and organized environment.
- Analyze sales data to identify trends and inform product placement strategies.
- Create detailed monthly reports tracking employee progress and highlighting areas of improvement.
- Meeting with customers to discuss options for the selection of products and services.
Stock Administrator
Shoprite Group of Companies
Accra
03.2018 - 06.2023
- Managed office supplies and inventory for efficient operations.
- Coordinated schedules and meetings for team members.
- Assisted in employee onboarding and training processes.
- Managed daily administrative tasks to support operational efficiency.
- Coordinated communication between departments to ensure smooth workflows.
- Performed data entry tasks into computer databases from paper documents.
- Coordinated staff schedules to ensure adequate coverage and efficiency.
Receiving Clerk
Shoprite Group of Companies
Accra
07.2013 - 02.2018
- Received and inspected incoming shipments for quality and accuracy.
- Organized stock in designated storage areas to ensure efficient retrieval.
- Coordinated with suppliers to resolve discrepancies in stock deliveries.
- Documented received goods using inventory management systems accurately.
- Maintained cleanliness and organization of receiving area for safety compliance.
Stock Counting Clerk
Shoprite Group of Companies
Accra
08.2012 - 12.2012
- Processed customer transactions accurately and efficiently at a leading retail supermarket.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Assisted customers with inquiries, providing information about products and services.
- Collaborated with team members to ensure smooth daily operations in the store.
- Conducted regular checks on product quality and expiration dates for safety compliance.
Shelf Packer
Shoprite Group of Companies
Accra
10.2011 - 07.2012
- Packaged products efficiently for customer orders and store displays.
- Maintained cleanliness and organization of packing area during shifts.
- Collaborated with team members to meet daily packing goals.
- Followed safety protocols to minimize risks in the workplace.
- Assisted in inventory management by restocking packing materials as needed.
- Reported any equipment malfunctions to supervisors promptly.
- Packed products in accordance with specified instructions.
Education
Degree: BBA - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 10.2019 - 11.2021
Higher National Diploma - Purchasing And Supply
Accra Technical University
Accra, Ghana 11.2013 - 08.2016
Jukwa Senior High School
Jukwa, GhanaSkills
- Inventory management
- Sales analysis
- Customer engagement
- Team collaboration
- Time management
- Employee training
- Data entry
- Problem solving
- Scheduling coordination
- Attention to detail
- Quality assurance
- Supply chain
- Financial records analysis
- Policy enforcement
- Team building
- Sales proficiency
- Purchasing and planning
- Regulations compliance
- Employee performance monitoring
- Budgeting expertise
- Technical aptitude
- Resource utilization
- Procedural improvements
Languages
English
First Language
English
Proficient (C2)
C2
Fanti
Advanced (C1)
C1
Twi
Proficient (C2)
C2
References
References available upon request.
Timeline
Trainee Manager
Shoprite Group of Companies
07.2023 - Current
Degree: BBA - Logistics And Supply Chain Management
Kwame Nkrumah University of Science And Technology
10.2019 - 11.2021
Stock Administrator
Shoprite Group of Companies
03.2018 - 06.2023
Higher National Diploma - Purchasing And Supply
Accra Technical University
11.2013 - 08.2016
Receiving Clerk
Shoprite Group of Companies
07.2013 - 02.2018
Stock Counting Clerk
Shoprite Group of Companies
08.2012 - 12.2012
Shelf Packer
Shoprite Group of Companies
10.2011 - 07.2012
Jukwa Senior High School