JOHN ADAMAH

An effective leader with the skills necessary to direct, train, and motivate staff to bring out their fullest potential. A stickler for punctuality. Excellent interpersonal, analytical, and organizational skills. Broad-minded and a self-motivator. High standard of professional integrity and honesty. Sound knowledge and track record in driving Banking Operations and Business Development. Experienced Resource Person in Banking Law and Practice. Accomplished Executive Head recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

• Mentored new employees and provided detailed feedback on milestones, increasing overall job satisfaction within 3 months.
• Overhauled the training for internal stakeholders and rolled out new programs which resulted in a 30% boost in overall job performance.
• Led a Team of young people to turn a loss-making Branch into a very profitable one within one year winning the best Regional Branch Award in the process.
• The first young Branch Manager to lead Business development initiatives at three huge strategic Branches of the largest Retail Branch in Ghana.
• Led the retail unit of the Bank since 2017 to maintain dominance over the retail banking business in Ghana.

• A Fellow of the Chartered Institute of Bankers, Ghana (FCIB)
• Ghana Bar Association-October,2016
• Chartered Institute of Bankers (ACIB) Ghana (April 2006)
• Institute of Chartered Accountants (ICA) Ghana (November 2007)

• Member of the User Acceptance Testing (UAT) Team that managed a smooth implementation of the system change from Flexcube version 6.9 to FCUBS in 2014.
• Member of the User Acceptance Testing (UAT) Team that evaluated products such as E-Statements and E-alerts before roll-out.
• Member of the trainers of Branch and Operations Managers and all Branch staff in the Accra / Tema Zone on the use of E-statements and E-alerts.
• Member of the UAT Team that evaluated products such as ACH Direct Debit and Credit and Mixed File upload before roll-out.
• Member of the trainers that trained Branch and Operations Managers and all Branch staff in the Accra/Tema Zone on the use of ACH Direct Debit and Credit and Mixed File upload.
• Trained all 2010 newly-recruited Branch staff in key branch banking operations from May 2011 to September 2011.
• Trained all GCB Branch supervisors in 2010 on the key duties and responsibilities of Branch Supervisors.
• Member of the UAT Team that began an evaluation of an upgraded credit origination software in 2012.
• Partnered the Saltpond Branch Manager to win the best performing branch award for the Cape Coast Zone in 2007.
• Discovered and reported a cheque-cross-firing practice at the Sogakope Branch of GCB that saved both GCB and SG-SSB millions of Ghana cedis in 2007/2008.
• Led the Republic House Branch of GCB to win the best performing branch award in the Accra Zone in 2010

• Pearce Pearson's Award for the Best Graduating Student in Bachelor Of Commerce at the University of Cape Coast in 2000.
• J.Y Sarpong Prize for the Best Student in Banking Operations and Ethics in the October 2003 ACIB Intermediate Examinations.
• Ecobank (Ghana) Prize for the Best Student in Financial and Monetary Systems in the May 2005 ACIB Final Examinations.

• Senior Executives Programme (SEP) at the London Business School for four weeks in 2023
• Leadership Strategies for Emerging Leaders organized by Crown Agents in London in 2019
• An Investment workshop in Japan in 2018 and 2019
• Understanding KYC in Account Opening organized by the GCB Bank Ltd Staff Training School, Accra. March 19 – 23, 2012.
• Branch Marketing Strategies organized by the National Banking College, Accra. May 10 – 14, 2010.
• Branch Operations Programmes organized by GCB Bank Ltd Staff Training School, Accra. March 1 – 5, 2010.
• Branch Managers' Development Programme organized by the SIM Development of Singapore in Accra. September 22 – 26, 2009.
• International Retail and Consumer Banking Programme organized by Michael Stevens Consulting, Accra. July 21 – 25, 2008.
• International Human Resource Congress organized by the Management School, London, HR International and BEEC International Accra. July 6 – 10, 2008.
• Management Development Programme organized by the National Banking College, Accra. May 7 – 11, 2007.
• Total Quality Management Training for Managers organized by Sky Consult, Accra. July 10– 14, 2006
• Modular Management Development Programme (Modular 3) for Branch Managers organized by the GCB Bank Ltd Staff Training School, Accra. September 11 – 22, 2006. Topics: Systems, Information & Technology in Banking, Treasury Management, Risk Management

• Modular Management Development Programme (Modular 2) for Branch Managers organized by the GCB Bank Ltd Staff Training School, Accra. August 14 – 25, 2006. Topics: Legal Aspects of Branch Banking, International Banking Operations, Human Resources Management, Marketing of Financial Services
• Modular Management Development Programme (Modular 1) for Branch Managers organized by the GCB Bank Ltd Staff Training School, Accra. July 17 – 21, 2006. Topics: Strategic Management, Accounting in Banking
• Introduction to Management organized by the VITA Consultancy Services (VITACON) in Accra. August 15 – 19 2005.
• Credit Management Programme organized by the GCB Bank Limited Training School Accra. March 14-18 2005

To be provided upon request

I love reading novels and other literary works. I love to watch Manchester United in England, Barcelona in Spain and Accra Hearts of Oak in Ghana.

I love to share knowledge with others because I believe in the principle that knowledgeable people increase productivity.