Joel Sarfo
Fleet Manager
Accra
Summary
As a driven individual who wants to progress, and always looking forward to working in an energetic and performance driven environment where talent, capabilities and skills are not overlooked.
A reliable person, capable and goal-oriented graduate possessing proven ability to contribute to organizational needs to ensure productivity. A passionate learner who readily adapts to change, works independently or with a team to meet expectations.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
FLEET MANAGER
ZEROSOL LIMITED
Accra
03.2024 - Current
- Scheduling pickups and car rentals for prospective clients, ensuring seamless customer service and operational efficiency.
- Preparing invoices for clients and ensuring timely billing and payment processing.
- Coordinating preventive maintenance for the electric fleet, scheduling regular inspections to maintain vehicle performance.
- Collecting and analyzing data accurately for fleet records, supporting data-driven decision-making, and operational improvements.
- Engaging in driver performance reviews, addressing grievances, and implementing solutions to improve organizational productivity and output.
Administrative Officer
Dos Santos Limited
Accra
05.2022 - 03.2024
- Assisted with obtaining over 30 work permits, visas, and other documentation for expatriates, ensuring compliance with local regulations.
- Maintained accurate documentation for various projects, aligning with company policies and record-keeping standards.
- Reviewed project tenders to support decision-making and project planning.
- Managed documentation and administrative processes, including tracking and processing invoices and ensuring smooth operations of financial workflows.
- Created, updated, and delivered reports across departments, ensuring timely and accurate information flow.
- Enhanced internal communication by providing regular updates on policies, procedures, and key company events.
National Service Person
National Communications Authority
Accra
01.2020 - 01.2021
- Prepared conference rooms for interviews, staff meetings, and training sessions, ensuring all necessary materials were available.
- Assisted in a bi-annual performance review process by organizing evaluation documents and scheduling review meetings with employees.
- Coordinated staff training programs, managing logistics, and ensuring smooth execution.
- Organized and maintained confidential employee records, ensuring compliance with company policies.
- Drafted and distributed HR memos and internal communications regarding policy updates and staff announcements.
Intern
Utrak Savings and Loans
Accra
01.2017 - 02.2017
- Filed and organized company documents for easy access and record-keeping.
- Reviewed customer invoices to identify and correct errors or omissions.
- Assisted with the opening of new bank accounts for customers, following regulatory guidelines.
- Supported customers with cash deposits and withdrawals, ensuring efficient service.
Education
Bachelor of Science - Psychology
University of Cape Coast
Cape Coast 07.2016 - 08.2020
Some College (No Degree) - General Arts
Kumasi High School
Kumasi 09.2012 - 08.2015
Skills
Microsoft Office
Excel
Power Point
Word
Written Communication
Verbal Communication
Timeline
FLEET MANAGER
ZEROSOL LIMITED
03.2024 - Current
Administrative Officer
Dos Santos Limited
05.2022 - 03.2024
National Service Person
National Communications Authority
01.2020 - 01.2021
Intern
Utrak Savings and Loans
01.2017 - 02.2017
Bachelor of Science - Psychology
University of Cape Coast
07.2016 - 08.2020
Some College (No Degree) - General Arts
Kumasi High School
09.2012 - 08.2015
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