Summary
Overview
Work History
Education
Skills
Timeline
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Joel Owusu Ansah

Kumasi

Summary

Detail-oriented support services professional adept at writing informational materials, supporting advertising drives and coordinating public information using hands-on approach. Decisive leader with detail-oriented nature and comprehensive understanding of writing, photographing, documenting and sharing information. Hardworking Information Officer with excellent verbal and written communication skills. Knowledgeable about writing releases, updating social media and coordinating campaigns. Ready to bring 2 years' experience to a challenging new role.

Overview

11
11
years of professional experience

Work History

Information Officer

MOGPA ORGANIZATION
10.2022 - Current
  • Improved information dissemination by streamlining internal communication processes.
  • Enhanced data security by implementing robust cybersecurity measures for sensitive information.
  • Developed comprehensive training materials to educate staff on information management best practices.
  • Collaborated with IT department in upgrading relevant software and systems, optimizing information accessibility and efficiency.

Shop Manager

MOGPA
03.2018 - Current
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
  • Managed inventory control, cash control, and store opening and closing procedures.

System Support Officer

MTN GH
06.2019 - 08.2021
  • Improved system efficiency by identifying and resolving technical issues in a timely manner.
  • Enhanced user satisfaction by providing prompt and accurate solutions to their queries and concerns.
  • Streamlined communication channels by conducting regular training sessions for non-technical staff on using the company''s software systems effectively.
  • Reduced downtime with proactive troubleshooting, identifying potential problems before they escalated.

Web Developer Intern

Scancom Gh
04.2018 - 09.2018
  • Enhanced website functionality by optimizing existing code and implementing new features.
  • Streamlined webpages for faster load times and improved user experience.
  • Collaborated with cross-functional teams to design, develop, and launch innovative web applications.
  • Conducted thorough quality assurance testing to identify and resolve issues before deployment.

Farm Supervisor

Darko Farms Co.Ltd
05.2016 - 01.2017
  • Improved crop yield by implementing efficient irrigation systems and optimizing fertilization schedules.
  • Managed livestock health by administering vaccinations, maintaining a clean environment, and monitoring for signs of illness.
  • Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
  • Enhanced safety protocols with regular staff training sessions on proper handling techniques and equipment usage.
  • Maintained accurate records of crop production, livestock health, and employee hours for better decision-making and budgeting.
  • Developed positive relationships with local vendors, negotiating the purchase of high-quality seeds, feed, and supplies at competitive prices.
  • Established an effective communication system between all team members, promoting transparency in decision-making processes across departments.

Construction Foreman

Maxi Constructions Ltd
03.2013 - 10.2014
  • Enhanced project efficiency by delegating tasks and supervising construction crew members.
  • Ensured timely completion of projects by developing and maintaining schedules for work progress.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
  • Improved client satisfaction with consistent communication and updates on project status.
  • Collaborated with architects, engineers, and other construction professionals to ensure smooth project execution.

Education

Bachelor of Science - Information Technology

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
11.2022

Associate of Science - Diploma Information Technology

Kumasi Technical University
Kumasi
10.2019

High School Diploma -

Kofi Agyei Senior High School
Kumasi, Ghana
06.2015

Skills

  • Website Support
  • Requirements Gathering
  • User experience design
  • HTML5 expertise
  • CSS Proficiency
  • HTML and XML
  • Web Development Projects
  • Report Development
  • Functionality Testing
  • Responsive design
  • Public Relations
  • Interpersonal Skills
  • Organizational Skills
  • Statistical Analysis
  • Quality Assurance
  • Knowledge Management
  • Information Management
  • Time Management
  • Data Modeling
  • Database Administration
  • Problem Solving
  • Decision Making

Timeline

Information Officer

MOGPA ORGANIZATION
10.2022 - Current

System Support Officer

MTN GH
06.2019 - 08.2021

Web Developer Intern

Scancom Gh
04.2018 - 09.2018

Shop Manager

MOGPA
03.2018 - Current

Farm Supervisor

Darko Farms Co.Ltd
05.2016 - 01.2017

Construction Foreman

Maxi Constructions Ltd
03.2013 - 10.2014

Bachelor of Science - Information Technology

Kwame Nkrumah University of Science And Technology

Associate of Science - Diploma Information Technology

Kumasi Technical University

High School Diploma -

Kofi Agyei Senior High School

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Joel Owusu Ansah