JOANNA KORDEI ACKONOR
Summary
Dynamic HR practitioner with extensive experience in HR policy development, Project Coordination and stakeholder engagement. Proven record in implementing strategic initiatives and project management, successfully guiding teams to implement best practices and enhance operational efficiency.
Dedicated with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
27
27
years of professional experience
Work History
Coordinator - HR Business Partnering
Bank of Ghana
09.2024 - Current
- Focal link at HR to all Business Partners in the departments
- Provides supervision and guidance to a total of thirty-two (32) Business Partners bankwide
- Presents proposals on HR strategies and initiatives to be undertaken by Business Partners to the Head of HR
- Reviews gaps in HR policies for policy development and review.
Deputy Chief Manager, HR Operations
Bank of Ghana
01.2021 - 08.2024
- Provides supervision and guidance to a total of four (4) direct reports.
- Reviews gaps in HR policies for policy development and review.
- Drafts proposals on HR issues for the attention of Management.
- Administers and implements the Bank's entire leave system.
- Monitors and makes proposals on staff exit trends to Management for consideration.
- Secretary to the Bank’s Disciplinary Committee. Schedules all Committee meetings and assists in the administration of the Banks Disciplinary process.
- Drafts reports for the attention of Management on Disciplinary proceedings undertaken by the Committee.
- Monitors and assesses risk profiles of HR operations directly under my supervision for appropriate actions to mitigate risks.
- Prepares for submission to Management, annual reports on Disciplinary issues.
- Prepares annual leave reports for the attention of Management.
Manager, HR Operations
Bank of Ghana
01.2018 - 12.2020
- Assists in identifying gaps in HR policies for development and review of such policies for the Bank.
- Drafts proposals on recommendations on HR issues for the attention of Management.
- Administers and implements the Bank's Centralized leave policy.
- Monitors and makes proposals on staff exits trends to Management for consideration.
- Assists in the administration of the Banks Disciplinary process.
- Drafts reports for the attention of Management on Disciplinary proceedings undertaken by the Bank's Disciplinary Committee.
- Provides supervision and guidance to a total of five (5) direct reports.
- Monitors and assess risk profiles of HR operations directly under my supervision for appropriate actions to mitigate risk.
- Prepares for submission to management, annual reports on Disciplinary issues.
- Prepares annual leave reports for the attention of Management.
Deputy Manager, HR Operations
Bank of Ghana
01.2014 - 12.2017
- Prepares and analyzes leave data and makes recommendations for decision making.
- Reviews and makes input to draft proposals on HR policies.
- Ensures the accuracy in draft reports and proposals made by direct reports prior to submission to Head of Department.
- Ensure the timely receipt of leave data and other working resources from various Departments for effective service delivery.
- Maintains and keeps accurate and complete records on all operational issues.
Assistant Manager, HR Strategy & Policy
Bank of Ghana
01.2011 - 12.2013
- Assists the Head of Strategy and Policy to draft proposals on HR strategy and systems for the attention of Management.
- Conducts research into emerging HR trends for discussion with Head of Office to inform policy proposals.
- Drafts memoranda and letters for the attention of the Head Office.
- Assists with the provision of information and feedback to staff and other HR clients on HR policy and strategy.
Officer II, Gov’t Accounts & Foreign Banking Operations
Bank of Ghana
01.2004 - 12.2010
- Responsible for passing entries into Government Accounts held at the Bank of Ghana.
- Responsible for ensuring government receives appropriate and accurate financial advice on transactions carried out.
- Receives foreign currency from Commercial Banks, Government & quasi-government institutions.
- Ensures that all government accounts are balanced daily.
- Ensures the reconciliation of all government accounts, both Cedi accounts and foreign currency accounts.
Senior Clerk, HR Operations & Employee Welfare
Bank of Ghana
02.1998 - 12.2003
- Contributes to the delivery of excellent customer service by identifying and meeting customer needs.
- Assists with the HR recruitment process.
- Assists with short listing and profiling prospective employees.
- Assists with the administration of staff welfare scheme.
Education
Chartered Human Resource Management Practitioner (CHRMP) -
Chartered Institute of Human Resource Management
01.2022
MBA - Human Resource Management
Ghana Institute of Management & Public Administration (GIMPA)
01.2011
B.Sc. - Business Administration (Human Resource Management)
University of Ghana (Legon)
01.2002
A’Level -
Tema Secondary School
06.1995
O’ Level -
Tema Secondary School
06.1993
Skills
- HR Policy Development
- Project Management & Coordination
- Stakeholder Engagement
- Verbal & Written Communication
- Team Collaboration
- Relationship Building
- Best Practices Implementation
- Predictive Analytics
- Strategic Planning
Personal Information
- Date of Birth: 07/06/77
- Nationality: Ghanaian
- Marital Status: Married with three (3) children
References
- Ms. Gloria D. Quartey, Advisor, Bank of Ghana, 0302 666069, 0204269384
- Mr. Charles Elias Reindorf, Director, Internal Audit Department, Bank of Ghana, 0302 666174, 0243051741
- Dr. (Mrs.) Abigail Opoku-Mensah, University of Professional Studies, Accra, 0244329069
Extracurricular Activities
Member, Female Future Women in Leadership Program, Ghana (FFP) Alumni Network Chairperson, Committee to draft constitution for FFP Ghana Chapter Member, Fundraising Committee, Presbyterian Church, of Ghana, Hope Congregation, Sakumono, 2020 to Present
Hobbies and Interests
- Gardening
- Reading
- Solving Crossword Puzzles
- Cooking
Training
- Regional Course on Power BI & Analytics, WAIFEM, Nigeria, 2024
- GEA-Female Future Ghana, Women in Leadership Program, 2021
- HR Analytics, London Corporate Training, 2018
- Labour Laws & Applications, Ghana Employers Association, 2018
- Disciplinary Issues & The Law, Ghana Employers Association, 2017
- Project Management, Bank of Ghana Training Centre, 2016
- Succession Planning & Talent Management, Bank of Ghana Training Centre, 2016
- Pay & Grading Systems, PAI, London, 2015
- Regional Course on Effective Report Writing Skills & Communication, WAIFEM, Gambia, 2012
Contacts
0209616600, 0595163953, kordeiackonor@gmail.com, joanna.clottey@bog.gov.gh
Additional Career Experiences
- Member, working group tasked by the Bank’s Pension Fund Committee to ascertain the possibility of investing part of the Bank of Ghana (BoG) Pension Fund in building projects, 06/2023
- Project Lead, Bank of Ghana Human Resource Business Partner (HRBP) Project, 05/2022 to 06/2024
- Member, Committee that drafted policy on handling Medical Emergencies for visiting guests to the Bank, 05/2022
- Member, Committee that drafted policy on Mental Health issues as part of the Bank’s medical policy, 01/2023
- Ethics Ambassador, for the Human Resource & Capacity Development Department
- Member, Sustainability Committee – Bank of Ghana, 2021 to 2023
- Secretary, Disciplinary Committee – Bank of Ghana, 2015 to Present
- Key Member of HR team that drafted the policy in 2014 and saw to the implementation of the Bank’s Centralized Leave System in 2015
Timeline
Coordinator - HR Business Partnering
Bank of Ghana
09.2024 - Current
Deputy Chief Manager, HR Operations
Bank of Ghana
01.2021 - 08.2024
Manager, HR Operations
Bank of Ghana
01.2018 - 12.2020
Deputy Manager, HR Operations
Bank of Ghana
01.2014 - 12.2017
Assistant Manager, HR Strategy & Policy
Bank of Ghana
01.2011 - 12.2013
Officer II, Gov’t Accounts & Foreign Banking Operations
Bank of Ghana
01.2004 - 12.2010
Senior Clerk, HR Operations & Employee Welfare
Bank of Ghana
02.1998 - 12.2003
Chartered Human Resource Management Practitioner (CHRMP) -
Chartered Institute of Human Resource Management
MBA - Human Resource Management
Ghana Institute of Management & Public Administration (GIMPA)
B.Sc. - Business Administration (Human Resource Management)
University of Ghana (Legon)
A’Level -
Tema Secondary School
O’ Level -
Tema Secondary School