Joanna-Keziah Effah
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Human Resources Intern
Ghana Civil Aviation Authority
10.2024 - 11.2024
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Coordinated onboarding activities by preparing new hire documentation and orientation materials to facilitate smooth integration.
- Responded to employee inquiries regarding policies and benefits with clarity and professionalism.
- Collaborated with team members to streamline HR administrative processes, enhancing overall workflow.
- Participated in employee engagement activities to foster a positive workplace culture.
- Researched best practices in human resources management to inform policy development and align with industry standards.
- Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
Operations Intern
FedEx
09.2023 - 12.2023
- Sorted and organized packages to ensure timely delivery.
- Monitored inventory levels to ensure adequate supply of packaging materials.
- Collaborated with drivers to streamline pickup and drop-off processes.
- Resolved operational issues through effective communication with staff.
- Contributed to team discussions on workflow improvements and efficiency strategies.
- Assisted in the implementation of new processes, technologies, and systems related to operations.
- Worked closely with IT personnel on troubleshooting technical issues related to business software.
Education
BBA - Human Resources Management
Kwame Nkrumah University of Science And Technology
01.2021 - 08.2025
Accra Girls Senior High School
Skills
- Recruitment assistance
- Employee onboarding
- Data entry
- Policy development
- Inventory management
- Effective communication
- Team collaboration
- Process improvement
- Confidentiality maintenance
- Workplace diversity awareness
- Reception management
- Administrative assistance
- Social media recruitment
- Performance evaluation assistance
- HR software proficiency
Timeline
Human Resources Intern
Ghana Civil Aviation Authority
10.2024 - 11.2024
Operations Intern
FedEx
09.2023 - 12.2023
BBA - Human Resources Management
Kwame Nkrumah University of Science And Technology
01.2021 - 08.2025
Accra Girls Senior High School