Jessica Addo-Mills
Accra
Summary
A dynamic and result-driven young professional with a background in business administration, marketing and sales. Capable of developing innovative plans and activities designed to facilitate competitive growth and superiority. I enjoy being part of a team, as well as managing, motivating and training successful and productive outcomes that thrives in highly demanding and challenging corporate environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Events Coordinator
Innorvations/Events WBM
01.2023 - Current
- Managed events planning and execution using strong attention to details and communication skills whilst overseeing events and day tasks and responded to last minute detail changes and challenges
- Maintain and organize database of contacts using software like Ms Excel and Access
- Prepare Itemized proposals and pro-forma invoices for clients
- Handle staffing, recruitment, training and coaching.
Assistant Operations Manager
Vision Xclusive Travel Group
01.2021 - 07.2023
- Oversee daily business operations
- Creating and managing budgets, marketing and sales
- Improving revenue and researching budgets and identifying growth opportunity through evaluating performance and production
- Formulates strategies, procuring materials and securing collaborative with other departments to coordinate activities related to operations management
- Drafted policies, procedures and protocols related to operations.
Customer Service Assistant
Bolt Ghana Limited
07.2019 - 01.2021
- Assisted Customers with resolving service related issues
- Coached and provided feedback to customers and staff to improve performance and to achieve company’s objectives
- Recruited and helped in training new employees to foster good customer service mission
- Conducted research and prepared reports on various topics related to the company’s operations and industry trends
- Provided administrative support, including answering phones calls, responding to email, and preparing correspondence.
International Marketing Executive
Westminster International College
05.2014 - 08.2018
- Assist in the development of creative events that drove traffic and increased awareness of the college’s educational services
- Successfully spread head campaigns on social media platforms, created contents for websites, brochures and emails to promote international products and services
- Conducted competitive analysis of international competitors to inform product positioning strategies
- Worked with local partners to develop localized marketing strategies tailored to each region’s culture and language.
Education
Bachelor’s of Arts with Honours in Business Studies -
Cardiff Metropolitan University
Kuala Lumpur, Malaysia12.2016
West African Examinations Council -
Ghana National College
Ghana12.2007
Skills
- Ability to work independently
- Ability to work as part of a team
- Creativity
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Digital marketing
- Social media marketing
- Instagram marketing
- Content marketing
- Exceptional communication skills
Certification
- Executive Secretary and Business Administration Certificate
- Member of LSC Student Representatives (Westminster University)
- Bachelors of Arts with Honours in Business Studies (Cardiff Metropolitan University)
Languages
- English (advanced)
- Spanish (beginner)
References
- Mrs Whitney Boakye Mensah, Chief Executive Officer, Innovations WBM, +233244515308, innorvationswbm@gmail.com
- Mr Ebenezer Benson, Director, Bocceli Holdings, +233551962352, ebenezerbenson@gmail.com
- Mr Yaw Opoku, Senior Officer, VX Travels, +447514524799
Hobbies and Interests
- Reading
- Swimming
- Content creation
- Art/Music
Timeline
Events Coordinator
Innorvations/Events WBM
01.2023 - Current
Assistant Operations Manager
Vision Xclusive Travel Group
01.2021 - 07.2023
Customer Service Assistant
Bolt Ghana Limited
07.2019 - 01.2021
International Marketing Executive
Westminster International College
05.2014 - 08.2018
Bachelor’s of Arts with Honours in Business Studies -
Cardiff Metropolitan University
West African Examinations Council -
Ghana National College
- Executive Secretary and Business Administration Certificate
- Member of LSC Student Representatives (Westminster University)
- Bachelors of Arts with Honours in Business Studies (Cardiff Metropolitan University)
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