Jethro Offei-Asare
Accra
Summary
Dynamic IT professional with over ten (10) years proven expertise in graphic designing, website and social media management, notably at the Office of the Head of Civil Service. Excelled in Adobe suite, microsoft suite and customer service, enhancing digital asset strategies and user support. Achieved significant improvements in IT infrastructure and team skill enhancement, demonstrating a blend of technical prowess and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Information Technology /Information Management Officer
Office of the Head of Civil Service
Accra
11.2020 - Current
- Design and develop newsletters.
- Regularly update and manage the organization's website and social media platforms.
- Design and develop all e-flyers, and print them as needed
- Capture videos, and carefully edit them before sharing on any platform.
- Create a PowerPoint template for presentations, as needed.
- Resolved issues related to software installation, configuration, and troubleshooting on multiple platforms, such as Windows, android, etc.
- Provided guidance and support in developing strategies for the effective management of digital assets, such as the OHCS electronic appraisal system, the Government of Ghana Smart Workplace, etc.
- Provided technical support to users on how to use the information systems efficiently.
- Collaborated with other departments and units, such as the PR unit, to ensure that their respective IT requirements are met.
- Prepare a detailed report on all scheduled tasks assigned to me.
IT Officer
Kenpong Group of Companies
Accra
01.2017 - 12.2018
- Manage and maintain the company's website, email systems, and social media pages.
- Handle graphic design tasks for the organization.
- Provide end-user support for IT-related issues.
- Oversee and maintain the organization’s IT equipment, including printers, computers, internet systems, and intercom devices.
- Develop and implement an ICT infrastructure that aligns with the organization's needs.
- Perform regular data backups to ensure information security and recovery.
- Prepare and maintain an up-to-date inventory of all ICT equipment.
- Troubleshoot and resolve hardware and software issues efficiently.
- Train staff on new software introduced within the organization.
- Set up and manage technical requirements for conferences, both on-site and off-site.
- Perform additional duties as assigned by the Chief Executive Officer.
IT Support Officer (National Service Personnel )
FAO Regional Office for Africa
Accra
09.2013 - 08.2014
- Assist users in resolving IT-related issues, including both hardware and software problems.
- Perform data backups for the organization and individuals to ensure data security and recovery.
Education
Bachelor of Science - Information Technology
Valley View University
Accra-Ghana07-2013
Skills
- Microsoft Suite
- Adobe Photoshop (graphic designing)
- Adobe Audition (audio editing)
- Adobe Premium (Video editing)
- Cupcut (video editing)
- Wordpress (website development)
- Social Media Marketing (Facebook, Instagram, LinkedIn, twitter)
- FM radio presentation
- Customer Service
- Teaching
Timeline
Information Technology /Information Management Officer
Office of the Head of Civil Service
11.2020 - Current
IT Officer
Kenpong Group of Companies
01.2017 - 12.2018
IT Support Officer (National Service Personnel )
FAO Regional Office for Africa
09.2013 - 08.2014
Bachelor of Science - Information Technology
Valley View University
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