Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
AdministrativeAssistant

JESSICA COLLISON

ACCRA

Summary

Resource Coordinator at REDUCE RECIDIVISM with expertise in communication and resource management. Proven ability to develop training materials and enhance program outreach. Strong collaborator and problem-solver, driving successful rehabilitation initiatives and improving client engagement through strategic planning.

Overview

10
10
years of professional experience

Work History

Resource Coordinator

REDUCE RECIDIVISM
ACCRA
01.2025 - Current
  • Coordinated resource allocation for rehabilitation programs and support services.
  • Developed training materials to enhance staff and volunteer understanding of program processes.
  • Managed scheduling of workshops and events to maximize participant engagement.
  • Collaborated with community partners to improve resource availability and outreach efforts.
  • Monitored client progress, documenting interactions in case management systems.
  • Facilitated effective communication among clients, staff, and external organizations.
  • Organized data collection to support program evaluation and improvement initiatives.
  • Conducted cost-benefit analyses to evaluate watershed project feasibility and management strategies.

Administrative Assistant

JOHNTECH HOUSING LIMITED
ACCRA
03.2024 - Current
  • Managed office correspondence and maintained organized filing systems to enhance efficiency.
  • Coordinated meetings and arranged catering to ensure seamless execution.
  • Provided administrative support by scheduling meetings and managing executive calendars.
  • Handled incoming calls, directing inquiries to appropriate personnel for effective communication.
  • Developed and updated office procedures to streamline operations and boost productivity.
  • Accurately entered data into spreadsheets using Microsoft Excel for reporting purposes.
  • Collaborated with staff to facilitate smooth daily operations and interdepartmental communication.
  • Organized files, proofread documentation, and maintained front desk area professionally.

Salesperson

DEBENUELLA MART
ACCRA
01.2025 - 09.2025
  • Assisted customers with product selection and provided informed recommendations.
  • Maintained store displays to enhance merchandise visibility and attract customers.
  • Processed sales transactions accurately through point-of-sale systems.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Collaborated with team members to consistently meet daily sales targets.
  • Trained new staff on effective customer service techniques and product knowledge.
  • Monitored inventory levels, communicated restocking needs to management, and placed orders as necessary.

FOOD VENDOR

FIDELIA CATERING SERVICES
ACCRA
08.2015 - 12.2019
  • Prepared and served diverse food items at various events, ensuring quality and presentation standards.
  • Maintained hygiene practices and adhered to food safety regulations throughout service.
  • Collaborated with team members to efficiently set up and dismantle catering stations.
  • Managed inventory levels, restocking supplies to prevent shortages during operations.
  • Engaged with customers to provide exceptional service and address inquiries promptly.
  • Trained new staff on food preparation techniques and customer service protocols.
  • Implemented waste reduction practices during food preparation and service processes.
  • Conducted daily financial transactions, maintaining accuracy in cash drawer management.

Education

Bachelor of Arts - POLITICAL SCIENCE AND FRENCH

UNIVERSITY OF GHANA- LEGON
ACCRA, GHANA
02-2025

High School Diploma -

SELF BOSS VOCATIONAL SCHOOL
ACCRA, GHANA
09-2021

High School Diploma -

ST.MARY'S SENIOR HIGH SCHOOL
ACCRA, GHANA
06-2018

High School Diploma -

COSMOS BASIC SCHOOL
ACCRA, GHANA
07-2015

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Training development
  • Resource allocation
  • Conflict resolution
  • Excellent communication
  • Willingness to learn
  • Talent acquisition
  • Employee hiring
  • Employee relations
  • Industrial relations
  • Self motivation
  • Negotiation
  • Time management abilities
  • Interpersonal communication
  • Recruitment
  • Problem-solving
  • Relationship building

Affiliations

  • I love to sing, listen to music, and read
  • I love to learn new skills and add creativity to them
  • I have software skills in Microsoft Excel, Word, and PowerPoint
  • I am an efficient children's service teacher at the Methodist Church in Ghana
  • I like to create a happy atmosphere everywhere I find myself .

Languages

English
First Language
French
Beginner
A1
GA
Beginner
A1
EWE
Beginner
A1
AKAN
Beginner
A1

Accomplishments

I was one of the best poem writers in my senior high school days

References

References available upon request.

Timeline

Resource Coordinator

REDUCE RECIDIVISM
01.2025 - Current

Salesperson

DEBENUELLA MART
01.2025 - 09.2025

Administrative Assistant

JOHNTECH HOUSING LIMITED
03.2024 - Current

FOOD VENDOR

FIDELIA CATERING SERVICES
08.2015 - 12.2019

Bachelor of Arts - POLITICAL SCIENCE AND FRENCH

UNIVERSITY OF GHANA- LEGON

High School Diploma -

SELF BOSS VOCATIONAL SCHOOL

High School Diploma -

ST.MARY'S SENIOR HIGH SCHOOL

High School Diploma -

COSMOS BASIC SCHOOL

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