JESSICA ANIMAH
Accra
Summary
Dynamic professional with extensive experience at Great JohnJessy Enterprise, specializing in mobile banking applications and customer advisement. Proven track record in vendor management and enhancing electronic banking solutions. Adept at training staff and fostering strong vendor relationships, ensuring high-quality service delivery and customer satisfaction.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Mobile Banking
Great JohnJessy Enterprise
Accra
04.2017 - Current
- Advised customers on how best to use banking services such as mobile banking applications or online bill pay options.
- Explained various products and services available to customers such as online banking or mobile banking options.
- Assisted and advised customers on using online and mobile banking systems.
- Informed customers about available electronic banking options such as mobile banking applications.
- Provided training sessions to staff members regarding mobile banking services and processes.
Mobile Money Vendor
Great JohnJessy Enterprise
Accra
03.2017 - Current
- Managed vendor relationships to ensure timely delivery of products.
- Coordinated supply chain logistics for efficient inventory management.
- Negotiated contracts with suppliers to secure favorable terms.
- Conducted market research to identify potential new vendors.
- Monitored product quality and compliance with company standards.
- Managed day-to-day communications with multiple vendors simultaneously.
Education
Asuom Senior High School
Asuom Skills
- Mobile banking applications
- Customer advisement
- Electronic banking solutions
- Vendor management
Languages
English
Proficient (C2)
C2
Timeline
Mobile Banking
Great JohnJessy Enterprise
04.2017 - Current
Mobile Money Vendor
Great JohnJessy Enterprise
03.2017 - Current
Asuom Senior High School