Jerry Frsncis Sagoe
Accra,Ghana
Summary
Innovative and certified IT Infrastructure Manager with 12+ years of experience designing and delivering enterprise-grade solutions across terminals, ports, and logistics. Proven ability to lead large-scale digital transformation, data-center deployments, and cyber-resilient architectures. Adept at managing high-stakes IT projects, cross-functional teams, and vendor ecosystems. Passionate about aligning IT with business strategy to deliver measurable impact.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
IT Infrastructure Manager
ATLANTIC TERMINAL SERVICES LTD – YILPORT Holding
Takoradi, Ghana
2021.09 - Current
- Led end-to-end deployment of IT infrastructure for green-field multipurpose terminal, including data-center, wireless networks, and surveillance systems.
- Managed $1.5 million budget for IT infrastructure project, achieving 5% cost savings and completing project 2 weeks ahead of schedule.
- Integrated Terminal Operating System (NAVIS TOS) with Port Community System (ICUMS) for enhanced operational efficiency.
- Implemented robust cybersecurity protocols aligned with ISO and GDPR standards.
- Managed team delivering TOS, gate systems, VMTs, and remote VNC tools.
- Delivered high-availability connectivity via fibre and radio, improving network reliability.
IT Infrastructure Lead/Snr TOS Specialist
MERIDIAN PORT SERVICES LTD
Tema, Greater Accra Region
2016.10 - 2021.09
- Managed hybrid cloud and on-prem environments: Microsoft 365, VMware, Active Directory.
- Optimized ERP and critical business systems to streamline operations.
- Performed routine DR testing, backups, and endpoint security enforcement.
- Led enterprise-wide IT infrastructure projects improving service delivery and uptime.
- Played key role in setup and deployment of NAVIS N4 and its related integrations for MPS T3.
IT Infrastructure Team Lead
MERIDIAN PORT SERVICES LTD
Tema, Greater Accra Region
2016.03 - 2016.10
- Provided technical leadership for infrastructure transformation programs.
- Managed network and systems infrastructure, ensuring high availability and performance up to 99.99 uptime.
- Administered Microsoft SQL Server Management Studio for Application databases.
- Oversaw day-to-day operations, ensuring adherence to company standards.
- Led weekly meetings, providing clear direction on project objectives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
IT Systems Analyst
MERIDIAN PORT SERVICES LTD -
Tema, Ghana
2012.07 - 2016.02
- Analyzed complex IT systems, improved operational efficiency.
- Identified potential risks in IT processes, resulted in proactive prevention measures.
- Enhanced network performance with regular maintenance checks and upgrades.
- Produced detailed reports with analysis of system performance issues.
- Designed efficient system architectures to enhance performance.
- Conducted regular system audits for compliance with industry standards.
- Administered databases to guarantee data integrity and security.
- Handled troubleshooting tasks, resolved critical IT issues promptly.
Assistant Crane Supervisor
MERIDIAN PORT SERVICES LTD
Tema, Greater Accra Region
2007.03 - 2012.06
- Conducted toolbox talks prior to shift commencement, enhancing awareness about safety protocols among staff members.
- Improved site safety with detailed risk assessments.
- Managed team of crane operators to ensure project deadlines were met.
- Directed lifting operations to ensure proper procedures were followed at all times.
- Conducted routine inspection, ensuring longevity of crane equipment.
Data Clerk/Assistant Crane Supervisor
GHANA PORTS AND HARBOURS AUTHORITY
Tema, Greater Accra Region
2006.06 - 2007.03
- Supported administrative team with accurate, timely data entry tasks.
- Improved data accuracy by conducting comprehensive document reviews and record checks.
- Trained and operated STS Cranes for container handling operations
- Reported equipment defects and maintained continuous operations
Education
Diploma of Higher Education - Post Graduate Program in Artificial Intelligence for Leaders
UNIVERSITY OF TEXAS at AUSTIN
Texas, USA 2024.09 - 2025.03
Master of Business Administration - Management Information Systems
UNIVERSITY OF GHANA
Accra, Ghana 2016.08 - 2018.05
Bachelor of Science - Computer Science & Information Systems
DATA LINK UNIVERSITY COLLEGE / KWAME NKRUMAH UNIV.
Kumasi 2007.09 - 2011.06
Mechanical Engineering
TAKORADI TECHNICAL UNIVERSITY
Takoradi 2000.10 - 2003.05
Skills
- IT Strategy & Infrastructure Design
- Data-center & Network Architecture
- Enterprise Applications (ERP, TOS, EMRs)
- Cybersecurity & Risk Mitigation (ISO 27001, HIPAA, PCI-DSS)
- Project Management (Agile, PMP, ITIL)
- Cloud Platforms (Microsoft 365, Azure)
- Vendor Management & Budgeting
- Business Continuity & Disaster Recovery
- Team Leadership & Talent Development
- Systems Administration (Windows Server, Linux, AD)
Certification
- PMP – Project Management Professional (PMP) – (3839125)
- Certified Information Security Manager (CISM) – (242625741)
- Project Management Professional (PMP) – (3839125)
- Certified Associate in Project Management (CAPM) – (3794303)
- Harvard VPAL Cybersecurity – (79414877)
- Certified Information Systems Auditor – CISA – (242601429)
- Veeam Certified Engineer
- VMWare - Datacenter Virtualization
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- · Certified Network Administrator
- · Microsoft Certified Systems Engineer
Professional Affiliations
- Member – ISACA
- Member – Project Management Institute (PMI)
- Member – (ISC)²
References
References available upon request.
Timeline
Diploma of Higher Education - Post Graduate Program in Artificial Intelligence for Leaders
UNIVERSITY OF TEXAS at AUSTIN
2024.09 - 2025.03
IT Infrastructure Manager
ATLANTIC TERMINAL SERVICES LTD – YILPORT Holding
2021.09 - Current
IT Infrastructure Lead/Snr TOS Specialist
MERIDIAN PORT SERVICES LTD
2016.10 - 2021.09
Master of Business Administration - Management Information Systems
UNIVERSITY OF GHANA
2016.08 - 2018.05
IT Infrastructure Team Lead
MERIDIAN PORT SERVICES LTD
2016.03 - 2016.10
IT Systems Analyst
MERIDIAN PORT SERVICES LTD -
2012.07 - 2016.02
Bachelor of Science - Computer Science & Information Systems
DATA LINK UNIVERSITY COLLEGE / KWAME NKRUMAH UNIV.
2007.09 - 2011.06
Assistant Crane Supervisor
MERIDIAN PORT SERVICES LTD
2007.03 - 2012.06
Data Clerk/Assistant Crane Supervisor
GHANA PORTS AND HARBOURS AUTHORITY
2006.06 - 2007.03
Mechanical Engineering
TAKORADI TECHNICAL UNIVERSITY
2000.10 - 2003.05