Summary
Overview
Work History
Education
Skills
Athletic
Timeline
Generic

Jerry Acquah

Achimota,AA

Summary

Driven leader with a proven track record at BoltBet Ghana, adept in staff management and process optimization. Excelled in training and mentoring, enhancing team productivity and employee motivation. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating a goal-oriented approach and strong problem-solving skills. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Supervisor

BoltBet Ghana
Accra
09.2018 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Manager

RocksBerry
Kasoa-Buduburam
06.2015 - 08.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Kwanyako Senior High
Agona Kwanyako
05.2015

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Staff Discipline
  • Processes and procedures

Athletic

The willingness to learn new things and very good at sports with a great sense of humor

Timeline

Supervisor

BoltBet Ghana
09.2018 - Current

Manager

RocksBerry
06.2015 - 08.2018

High School Diploma -

Kwanyako Senior High
Jerry Acquah