JENNIFER ELIKPLIM HORMENOO
Accra
Summary
Highly organized, motivated, and dedicated senior administrative manager with a proven track record in business administration. Striving to achieve the highest standard possible, excelling at any given task and in any situation. Accustomed to working in challenging and fast-paced environments, particularly when dealing with multiple projects and priorities simultaneously.
Overview
8
8
years of professional experience
Work History
Senior Administrative Manager
Presbyterian Hospital
05.2022 - Current
- Company Overview: CHAG
- Contribute to the development and implementation of the hospital’s plans and budgets
- Contribute to the preparation and submission of periodic operational reports on support services in the hospital
- In the absence of a Senior Health Services Administrator, act as a Secretary to the Hospital Management Committee and play an active role in the implementation of management decisions.
- Contribute to devising of improved job methods for increasing efficiency in the Administration and Support Service Department.
- Supervise and direct the activities of clerical administrative and other support service staff in the hospital.
- Maintain organized medical and employee records.
- Monitor staff performance and train administrative assistants.
- Supervising policies for hiring, performance reviews, staff schedules etc.
- Serves as a liaison between medical staff, hospital administration and stakeholders.
- Collaborate with medical professionals and other departments to ensure optimal patient care.
- Ensure the safety and functionality of hospital facilities and equipments.
Tv Host/Producer
Eclipse Broadcasting Network
11.2016 - Current
- Company Overview: EBN TV
- Research topics, write scripts and prepare for live or pre-recorded broadcasts
- Present programs or other content-on air, engaging with audiences and conveying information.
- Conduct interviews with guests, manage their appearances and ensure smooth interactions during broadcasts.
- Content creation and audience engagement: Develop and create content for social media, online platforms, etc
- Also, interact with viewers through social media and live events.
- Recruiting and hiring personnel to work on projects.
- Allocating budgets and authorizing any expenditures.
- Setting production schedule.
- Oversee editing, visual effects and sound design to ensure final product meets quality standards.
- Liaising with sponsors and other stakeholders to ensure tv shows meet expectations.
Administrative/Collections Analyst
Vodafone Ghana
01.2021 - 04.2022
- Reported on all collections related issues to the line manager and recommended improvements
- Prepared collections forecast weekly based on allocated accounts for reporting
- Kept accurate records and reporting on collective activity
- Scheduled appointments
- Coordinated team meetings, events and prepared agenda
- Maintained meeting minutes
- Maintained accurate records for projects and programs as requested and also, assisted with maintenance of accounts receivable documentation
- Analyze customer payment data, identify trends and provide insights to inform collections strategies.
- Listened to each members situation and worked out payment plans to get members back on track financially.
- Contacted customers via various communication tools to secure payments for past-due invoices.
National Service
National Communications Authority
09.2019 - 08.2020
- Managed filing system
- Receipts/recorded correspondences (outgoing and incoming letters)
- Maintained meeting minutes
- Circulated memos
- Coordinated workplace events
- Organized meetings/appointments
- Managed office supplies and inventory
- Handled confidential and sensitive information
- Performed clerical/administrative duties
Personal Assistant to the Chief Executive Officer (CEO)
Ghana India Trade Advisory Chamber
06.2017 - 11.2018
- Scheduled Appointments.
- Handled email and phone correspondence.
- Coordinated meeting, events and conferences.
- Managed projects and ensured timely completion.
- Communicated effectively with clients.
- Developed and implemented organizational systems.
- Managed social media accounts.
- Handled request and queries appropriately.
- Made travel arrangement.
- Sourced office supplies.
- Maintained databases and filing systems.
- Prepared reports periodically.
Education
Bsc - Business Administration, Public Administration
University of Ghana
01.2019
Diploma - Public Administration
University of Ghana
01.2016
West Africa Senior Secondary School Certificate Examination -
Accra High School
01.2013
Skills
- Teamwork
- Leadership
- Problem-Solving
- Time-Management
- Critical Thinking
- Attention To Detail
- Communication
- Strong organizational skills
- Customer service skills
- Event planning
Languages
English
Twi
Ewe
Hobbies and Interests
- Reading
- Photography
- Cooking and baking
- Listening to music
- Painting
- Surfing the internet
REFEREES
Professor Robert Ebo Hinson
Department of Marketing and Entrepreneurship
University Of Ghana Business School
0541511515
Professor Justice Bawole
Department Of Public Administration and Management
University of Ghana Business School
0208184044
Ms Cynthia Kwetey
Ag. Administrator
Presbyterian Hospital, Kom-Aburi
0243363716
Timeline
Senior Administrative Manager
Presbyterian Hospital
05.2022 - Current
Administrative/Collections Analyst
Vodafone Ghana
01.2021 - 04.2022
National Service
National Communications Authority
09.2019 - 08.2020
Personal Assistant to the Chief Executive Officer (CEO)
Ghana India Trade Advisory Chamber
06.2017 - 11.2018
Tv Host/Producer
Eclipse Broadcasting Network
11.2016 - Current
Diploma - Public Administration
University of Ghana
West Africa Senior Secondary School Certificate Examination -
Accra High School
Bsc - Business Administration, Public Administration
University of Ghana
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