JENNIFER OTSIWABA MONNY
Ghana
Summary
Senior Supply Chain Leader with 10 years of experience in managing comprehensive supply chain operations in SME manufacturing settings. Expertise in team development, enhancing planning accuracy, and optimizing supplier performance to ensure reliable and cost-effective supply continuity across multiple sites. Demonstrated ability to collaborate effectively with operations, engineering, finance, and senior leadership to drive operational success.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
SUPPLY CHAIN & PROCUREMENT DIRECTOR
Koa Switzerland and Ghana
Assin Akrofuom and Akim Achiase, Ghana
2024.07 - 2026.01
- Lead end-to-end supply chain operations across two factory locations, covering exports, logistics, warehouse operations, planning, and procurement.
- Oversee import clearance for raw materials, equipment, and consumables, ensuring compliance and reducing customs delays through proactive coordination.
- Strengthen warehouse operations by enforcing FIFO/FEFO, improving stock accuracy, and minimizing discrepancies through structured tracking and reconciliation.
- Direct global export logistics, optimizing fleet utilization to maintain OTIF above 90% and reduce delivery inefficiencies.
- Drive demand, supply, and production planning cycles to support uninterrupted production and reduce obsolescence and holding costs.
- Implement and refine MRP systems across both sites to ensure proactive replenishment and enhance material availability.
- Lead procurement strategy, manage RFQs, negotiate contracts, and develop supplier pipelines aligned with long-term business and sustainability goals.
- Manage supplier performance through structured evaluations and KPI monitoring to ensure quality, cost-efficiency, and continuity of supply.
- Collaborate closely with Finance, Quality, and Production teams to ensure integrated decision-making and end-to-end operational flow.
- Champion continuous improvement and digitization initiatives to reduce cost per liter and strengthen organizational agility.
SENIOR SUPPLY CHAIN MANAGER
Koa Switzerland and Ghana
Assin Akrofuom and Akim Achiase, Ghana
2019.12 - 2024.06
- Played a foundational role in establishing the companyʼs supply chain function, setting up core processes across procurement, warehouse management, imports, exports, and logistics operations.
- Oversaw end-to-end import and export documentation, ensuring timely customs clearance and maintaining alignment with changing production and delivery timelines.
- Streamlined warehouse and inventory management systems by improving stock tracking, reducing wastage, and minimizing variances through timely reviews and ERP-driven reconciliations.
- Supported and enhanced the S&OP framework by aligning inventory levels, procurement cycles, and material planning with annual production and commercial targets.
- Managed local, international, and cross-border logistics operations, ensuring regulatory compliance, efficient routing, and reliable delivery performance.
- Led supplier optimization initiatives, including supplier reduction programs, performance evaluations, and contract negotiations that improved quality, reduced costs, and enhanced responsiveness to operational needs.
- Developed comprehensive process documentation and SOPs to standardize workflows, strengthen internal controls, and elevate operational efficiency across departments.
LOGISTICS & IMPORTS COORDINATOR
Consar Limited
Kumasi, Ghana
2015.08 - 2019.11
- Created detailed shipping & documentation manuals to cover international suppliers.
- Smoothly coordinated global import clearance of approximately 9 FEUs/week of construction materials by both air and land transport modes.
- Worked with customs brokers and shipping lines to ensure accurate duties, freight billing, and compliance documentation.
- Prepared weekly logistics and performance reports for senior management and project sites.
- Leveraged critical thinking and problem-solving skills to resolve operational-level challenges.
LOGISTICS DEPARTMENT INTERN
OLAM Cocoa Ghana (Previously ADM Cocoa)
Kumasi, Ghana
2011.06 - 2011.08
- Assisted in coordinating logistics operations, supporting the efficient movement of goods and materials within the supply chain.
- Contributed to inventory management activities, ensuring accuracy and compliance with organizational standards.
- Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
- Supported inventory and loading of finished cocoa products for export.
- Assisted with vessel booking and tax exemption documentation.
- Generated purchase orders using MAXIMO and JD Edwards ERP systems.
- Investigated pricing structures and assisted with supplier evaluations.
Education
PhD - Business and Management (Supply Chain Management Major)
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2020.10 - 2024.03
MSc - Procurement and supply chain Management
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2018.10 - 2019.11
BSc - Logistics and Supply Chain Management
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2011.10 - 2015.03
Advanced Diploma in Logistics & transport (CILT UK) - Logistics and Transport
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2017.01 - 2017.11
WASSCE Certificate - Economics, Geography, Elective Maths, French
Wesley Girls' High School
Cape Coast, Ghana 2007.09 - 2011.05
Skills
- End-to-end supply chain management
- Operational excellence and improvement
- Regulatory compliance expertise
- Procurement and cost optimization
- Contract negotiation skills
- Supplier development and risk management
- Import and export documentation expertise
- Customs and regulatory compliance management
- Warehouse operations management
- ERP and MRP system knowledge
- Data analysis and reporting skills
- KPI dashboarding and performance metrics
- Process optimization methodologies
- S&OP process leadership skills
- Demand, supply, and production planning
Websites
Certification
- SGS Internal Auditor Training, 2019-12-01
- ISO 9001, ISO 14001, ISO 27001 & ISO 22000, 2020-01-01
- Certificate in Logistics & Transport, 2020-08-01
- Certificate in Supply Chain Management, 2022-10-01
- Certificate in Procurement Management, 2023-01-01
PROJECTS, KEY INITIATIVES AND ACCOMPLISHMENTS
Supply Chain Structure Development, Koa Impact Ghana Limited
- Established the full supply chain department from the ground up, developing systems, policies, MRP tools, inventory controls, and an integrated logistics-procurement-value report circulation framework.
Inventory Visibility & Waste Reduction Systems
- Developed standardized inventory management tools that improved stock visibility, enabled real-time reconciliation, and reduced material waste across departments.
Global Export & Logistics Optimization
- Successfully increased export volume per 40' RF metric container by 20% through optimization of stacking patterns and documentation workflows.
- Coordinated and achieved an overall estimate of 98% on-time and in-full shipment for each export with finished products to Europe and other markets.
Imports Process Optimatization (USD 10M Factory Project)
- Coordinated demurrage‑free clearance of 40+ FEUs/TEUs for Koa’s $10M factory expansion.
Material Resource Planning (MRP) Rollout
- Implemented MRP systems across both factories, improving planning accuracy, replenishment and preventing downtime by 95%.
Customs Duty Optimization Project
- Led customs stakeholder engagement resulting in the reduction of an HS code tax rate from 35% to 20%, delivering significant long-term savings for our local sales market.
VOLUNTEER AND COMMUNITY SERVICE PROJECTS
Koa Life Initiative, Corporate Social Responsibility Lead
- Led CSR strategy and execution, focusing on community empowerment, youth mentorship, and health initiatives in cocoa-growing communities.
- Coordinated programs impacting 1000+ students and 300+ farmer community participants, including school mentorship sessions, health campaigns, and employee well-being events.
- Built partnerships with local NGOs, schools, and stakeholders to enhance program reach and sustainability.
- Drove employee engagement by coordinating volunteer participation and fostering a culture of social responsibility within the company.
Custom
Available upon request
Timeline
SUPPLY CHAIN & PROCUREMENT DIRECTOR
Koa Switzerland and Ghana
2024.07 - 2026.01
PhD - Business and Management (Supply Chain Management Major)
Kwame Nkrumah University of Science and Technology
2020.10 - 2024.03
SENIOR SUPPLY CHAIN MANAGER
Koa Switzerland and Ghana
2019.12 - 2024.06
MSc - Procurement and supply chain Management
Kwame Nkrumah University of Science and Technology
2018.10 - 2019.11
Advanced Diploma in Logistics & transport (CILT UK) - Logistics and Transport
Kwame Nkrumah University of Science and Technology
2017.01 - 2017.11
LOGISTICS & IMPORTS COORDINATOR
Consar Limited
2015.08 - 2019.11
BSc - Logistics and Supply Chain Management
Kwame Nkrumah University of Science and Technology
2011.10 - 2015.03
LOGISTICS DEPARTMENT INTERN
OLAM Cocoa Ghana (Previously ADM Cocoa)
2011.06 - 2011.08
WASSCE Certificate - Economics, Geography, Elective Maths, French
Wesley Girls' High School
2007.09 - 2011.05