JENNIFER ADINKRA
DROBO
Summary
Dynamic banking professional with extensive experience at Jaman South Teachers Co-operative Credit Union. Proven track record in enhancing customer satisfaction and compliance monitoring. Skilled in cash handling and transaction processing, I excel at resolving issues and fostering strong client relationships, contributing to a seamless banking experience.
Overview
10
10
years of professional experience
Work History
Teller
Jaman South Teachers Co-operative Credit Union
DROBO
04.2019 - Current
- Assisted customers with account inquiries and product information.
- Managed cash handling procedures to ensure compliance and accuracy.
- Maintained organized records of daily transactions and customer interactions.
- Resolved customer issues promptly and effectively through communication skills.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
Account Clerk
Jaman South Teachers Co-operative Credit Union
DROBO
02.2019 - Current
- Verified and reconciled invoices with purchase orders.
- Monitored cash flow activity on a regular basis to ensure sufficient funds are available.
- Performed administrative tasks to support strategic initiatives.
Mobile Banking Coordinator
Jaman South Teachers Co-operation Credit Union
DROBO
12.2016 - Current
- Coordinated member services to enhance client satisfaction and retention.
- Organized educational workshops on financial literacy for credit union members.
- Facilitated the onboarding process for new employees within the organization.
- Collaborated with team members to streamline workflow and enhance productivity.
Mobile Banker
Jaman South Teachers Co-operative Credit Union
DROBO
01.2016 - Current
- Assisted members with account inquiries and transactions at the credit union.
- Maintained accurate records of member interactions and transactions in the system.
- Provided customers with on-the-go banking services through mobile devices.
Education
High School Diploma -
Drobo Senior High School.
Jaman South-Drobo02-2014
Skills
- Customer service
- Cash handling
- Transaction processing
- Financial reporting
- Account management
- Compliance monitoring
Languages
English
First Language
English
Intermediate (B1)
B1
Twi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Teller
Jaman South Teachers Co-operative Credit Union
04.2019 - Current
Account Clerk
Jaman South Teachers Co-operative Credit Union
02.2019 - Current
Mobile Banking Coordinator
Jaman South Teachers Co-operation Credit Union
12.2016 - Current
Mobile Banker
Jaman South Teachers Co-operative Credit Union
01.2016 - Current
High School Diploma -
Drobo Senior High School.
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