I've collaborated with several ushering agencies to deliver top-notch professional assistance at events. My colleagues and I prioritize meeting customer demands, ensuring their satisfaction. I excel in communication and display exceptional tolerance, even under pressure. Additionally, I suggest engaging programs for youth service aimed at fostering active participation in the church, ensuring a fulfilling experience. With a strong drive to enhance every task using my skills and knowledge gained over years of education, I'm committed to continuous improvement."
Hi, I’m
Jemimah Sarpong Sarfo
Accra
Summary
Overview
2
years of professional experience
Work History
Pat Ushering Agency
Member
10.2023 - Current
Job overview
- Supported fellow team members by sharing best practices and collaborating on projects aimed at enhancing overall member experience.
- Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
- Assisted in maintaining a clean, organized facility that met safety standards while creating an inviting environment for members.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skills within the role.
- Contributed ideas for promotional materials aimed at increasing membership numbers through targeted marketing efforts.
EBL Ushering Agency
Member
09.2022 - Current
Job overview
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Formed study groups to support exam preparation.
- Attended field trips with peers to study topics outside classroom.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Helped fellow classmates succeed by tutoring when requested.
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
Education
University Of Media,Arts And Communication-Institu
Bachelor Of Arts In Communication Studies from Public Relations
University Overview
Skills
- Documentation
- De-Escalation Techniques
- Complaint Handling
- Dispute Resolution
- Customer Service
- Client Education
- Policy understanding
- Calm Under Pressure
- Quality Assurance Controls
- Microsoft Office
- Customer Relationship Management (CRM)
- Strategic sales knowledge
- Calm and Professional Under Pressure
- Store maintenance
- Language Fluency
- Teamwork and Collaboration
- Understanding Customer Needs
- Account updating
- Customer Account Management
- Customer Data Confidentiality
- Product Education
- Customer Relations
- Data Entry
Timeline
Member
Pat Ushering Agency
10.2023 - Current
Member
EBL Ushering Agency
09.2022 - Current
University Of Media,Arts And Communication-Institu
Bachelor Of Arts In Communication Studies from Public Relations
Similar Profiles
Mercy AnderMercy Ander
Event Usher at VIA Ushering AgencyEvent Usher at VIA Ushering Agency
Victor Owusu BOAFOVictor Owusu BOAFO
Waiting Staff Member at EP Ushering and Waiting AgencyWaiting Staff Member at EP Ushering and Waiting Agency
FRED ODHIAMBOFRED ODHIAMBO
Usher at Afridove Empire Ushering AgencyUsher at Afridove Empire Ushering Agency
JAYNE SEYRAM OFFORIJAYNE SEYRAM OFFORI
Administrative Assistant at Belmar KindergartenAdministrative Assistant at Belmar Kindergarten
Leslie Johnny AnkrahLeslie Johnny Ankrah
Accounts Officer at Forestry CommissionAccounts Officer at Forestry Commission