Jemimah Ocran

• Gathered, organized and distributed technical documentation.
• Fixed technical issues as ram battery low and keyboard battery low
• Provided technical guidance and support to team members.
• Slot machine installations , changing screens , Backplanes , bill acceptors , printers and doing ram clears if necessary

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

• Conducted thorough investigations into suspected cheating or irregularities, maintaining the integrity of games and protecting casino assets.
• Conducted semiannual performance evaluations of dealers leading to targeted professional development opportunities.
• Collaborated with security personnel to enforce safety measures and maintain a secure environment for all guests and employees.
• Developed efficient rotation systems that reduced wait times for players and increased game turnover.

• Contributed valuable input during management meetings, offering innovative ideas that improved overall casino operations and profitability.
• Mitigated potential risk factors by identifying suspicious behavior early on, preventing significant financial losses for the casino.
• Analyzed player trends using data-driven insights, adjusting table limits accordingly to maximize profitability without discouraging participation from casual gamblers.
• Collaborated with security personnel to enforce safety measures and maintain a secure environment for all guests and employees.

• Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
• Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
• Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Greeting customers and distributing cash chips

Announcing the start of the round and taking bets

Providing prompt, courteous and accurate dealing at assigned gaming tables

Receiving and managing chips

Overseeing table games to ensure the rules are adhered to and winning bets are properly distributed