Jemimah Appiah-Kubi
Kumasi
Summary
Highly motivated worker with 16 years of working experience in varied positions within a financial sector with many successes. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Marketing Officer
Saint Peter's Co-Operative Credit Union Limited
Kumasi
2023.11 - Current
- Identified target markets and developed strategies to reach them.
- Analyzed market trends, competitor activity and customer feedback to inform strategic decisions.
- Produced monthly reports to track progress against goals.
- Monitored competitors' activities in order to meaningful suggestions to the head of department.
Branch Manager
Saint Peter's Co-Op. Credit Union Li,ited
Bantama,Kumasi
2017.01 - 2023.10
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed training of new staff posted to the branch.
- Reviewed loan applications to ensure accuracy before forwarding to headoffice.
- Monitored financial performance of the branch on a monthly basis.
Finance Officer
Saint Peter's Co-Op. Credit Union Limited
Suame,Kumasi
2013.09 - 2017.12
- Provided timely financial advice to the branch manager regarding opportunities and risk management strategies.
- Ensured that local taxes due were paid accurately and promptly according eg advertising tax etc.
- Created ad hoc reports as requested by branch manager to infuse in monthly reports.
Head Teller
Saint Peter's Co-Op. Credit Union Limited
Bompata,Kumasi
2011.07 - 2013.08
- Verified cash withdrawals and deposits.
- Balanced daily transactions to ensure accuracy of account information.
- Cross-sold bank products and services to customers.
- Assisted in training new tellers on operational procedures, policies, and regulations.
- Provided customer service by responding to inquiries and resolving complaints.
- Maintained confidentiality of customer accounts by adhering to security procedures.
Teller
Saint Peter's Co-Op. Credit Union Limited
Bompata,Kumasi
2008.02 - 2011.06
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
Teacher
National Service Scheme
Nyinahin
2006.09 - 2007.08
Education
MBA - Finance
Kwame Nkrumah University of Science And Technology
Kumasi,Ghana2015-06
Bachelor of Education(Psychology) - Accounting
University of Cape Coast
2006-06
Senior Secondary Certicate Exam - Accounting
New Juaben Seconday Commercial
Koforidua,Ghana1999-12
Skills
- Computer literate, possess extensive knowledge in Ms word,Ms Excel,Power point ect.
- Ability to work both independently and in a team.
- Good interpersonal relation.
- Audience Engagement
- Possess the ability to organise sales Presentations.
Involvements
- National Executive Member of Catholic Organisation for Social and Religious Advancement(COSRA) August 2023 to date.
- Vice chairman of St Paul's Catholic Church Welfae committee from Aug 2022 to date
- Fellowship Treasurer of Aglow Internatioal Bantama fellowship from 2018 to date.
- National Treasurer of COSRA 2010 to 2014
Languages
Twi
First Language
English
Proficient (C2)
C2
Certification
- Ghana Stock Exchange Securities Course Nov.2015 yet to complete
Affiliations
Conferences attended
- Capacity Building in Credit Risk Management organised by CapPlus and GHAMFIN July 2022.
- Staff Performance Management Training organise by Ghana Co-Operative Credit Unions Association( CUA) 2017.
- Marketing Essentials and Teller Coaching organised by Osei Tutu II Executive Education&Research 2016.
- Customer Care organise by CUA 2011
PERSONAL DATA
Date of Birth. 26th January,1980
Marital Status. Married
Gender. Female
Nationality. Ghanaian
Timeline
Senior Marketing Officer
Saint Peter's Co-Operative Credit Union Limited
2023.11 - Current
Branch Manager
Saint Peter's Co-Op. Credit Union Li,ited
2017.01 - 2023.10
Finance Officer
Saint Peter's Co-Op. Credit Union Limited
2013.09 - 2017.12
Head Teller
Saint Peter's Co-Op. Credit Union Limited
2011.07 - 2013.08
Teller
Saint Peter's Co-Op. Credit Union Limited
2008.02 - 2011.06
Teacher
National Service Scheme
2006.09 - 2007.08
MBA - Finance
Kwame Nkrumah University of Science And Technology
Bachelor of Education(Psychology) - Accounting
University of Cape Coast
Senior Secondary Certicate Exam - Accounting
New Juaben Seconday Commercial
- Ghana Stock Exchange Securities Course Nov.2015 yet to complete
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