JEMIMA A. TURKSON
Accra
Summary
Experienced professional in talent guidance and motivation, with a strong track record in sales performance assessment and staff management. Proven ability to meet and exceed challenging performance expectations. Dedicated to enhancing customer service standards through effective communication and strategic leadership.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Brasa Restaurant
Labone
07.2023 - 05.2025
- Guided junior staff on daily tasks, projects, and objectives to enhance productivity.
- Resolved team conflicts efficiently to maintain a positive work environment.
Supervisor
Brasa Restaurant
LABONE
12.2019 - 07.2023
- Orchestrated staff scheduling to guarantee sufficient coverage during peak periods and projects.
Waitress
Urban grill
Stanbic Height , Airport City
05.2015 - 05.2018
- Delivered exceptional customer service by promptly resolving complaints and concerns.
Waiter
White sand Resort & Beach
Gomoa Fette
03.2011 - 05.2014
- Organized dining area preparations ahead of shift start.
Education
Senior High -
Senya Breku
01.2009
Preparatory School (JSS) -
John-Pork
01.2007
Primary -
Gomoa Ojobi DA
01.2005
Skills
- Staff scheduling
- Customer service
- Inventory management
- Team building
- Time management
- Up selling
Accomplishments
- Have deep knowledge in omega system (POS)
- Maximum knowledge in wine and champagne (intensive wine and spirits training)
- Deep knowledge in spirits and liquor
- Daily cash up in the restaurant
- Overseeing the stock of floor
- Strictly implementing the SOP
Hobbies and Interests
- Cooking
- Listening to music
References
- Giselle Matrosanti, CEO of Gambaru Consultancy, London, United Kingdom, +1(307)630-6597
- Frederick Attah Agbewornu, Manager at Brasa Restaurant, Labone, Accra, Ghana, 233-249395247
Personal Information
- Date of Birth: 06/26/89
- Nationality: Ghanaian
- Marital Status: Single
- Date of birth : 16th June 1989
Languages
English and Twi
First Language
English
Advanced (C1)
C1
Timeline
Assistant Manager
Brasa Restaurant
07.2023 - 05.2025
Supervisor
Brasa Restaurant
12.2019 - 07.2023
Waitress
Urban grill
05.2015 - 05.2018
Waiter
White sand Resort & Beach
03.2011 - 05.2014
Senior High -
Senya Breku
Preparatory School (JSS) -
John-Pork
Primary -
Gomoa Ojobi DA