Hi, I’m
Jemilatu Aryee
Operations Manager
Accra
Summary
Dedicated and detail-oriented professional with a strong background in operations and administration, seeking a challenging position to contribute to the successful implementation of field projects in Ghana and beyond. Proven ability to provide comprehensive support, streamline processes, and manage logistics to ensure the efficient execution of program activities.
Overview
11
years of professional experience
1
year of post-secondary education
1
Certification
Work History
Nepstur Sahel Group Ltd
Operations Manager
01.2022 - Current
Job overview
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
GIZ-Ghana
Administrative Officer
08.2021 - 09.2022
Job overview
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Managed department budgets (petty cash) and generated financial reports for management review.
- • Assist with the organization of workshops, meetings and training courses including booking of hosting facilities/venues, travel and transportation
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Arrange flight ticket reservations/bookings for employees, partners & consultants
GIZ-Ghana
Office Manager
10.2020 - 07.2021
Job overview
- Evaluated employee records and productivity and submitted evaluation reports.
- Coordinated special projects and managed schedules.
- Organized and successfully coordinated over 30 events (Meetings, workshops, hand-holding sessions, career guidance seminars & gender conferences)
- Managed office operations while scheduling appointments for department managers.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Handle front desk services and answering of phone calls
- Wrote team and management meeting reports
- Maintained computer and physical filing systems.
GIZ-Ghana
National Service Person
09.2019 - 09.2020
Job overview
- Moderated team meetings and wrote meeting reports
- Managed the projects client database.
- Undertook tracking and tracing of beneficiaries of the services of the Ghanaian-German Centre
- Assisted with event coordinating (career guidance sessions, job fairs, gender conference and CV clinics)
- Developed workflow chart of tasks and responsibilities for personnel
- Supported on-boarding of new staff
- Managed reception and walk-in clients
- Designed artworks with Canva for public engagements of the Ghanaian-German Centre
- Drafted management and team meeting minutes
Solar Kiosk Ghana
Ekocenter Operator
05.2015 - 05.2019
Job overview
- Engage in superior customer service by educating and making product information readily available
- Creating and analyzing a plan for gaining customers and engaging the target market to meet sales deadlines
- Training assistant sales personnel’s in the art of selling
- Attend all project hand-off meetings
- Take weekly inventory of products and account sales to Area Manager.
GIZ-Ghana
Administrative Assistant
01.2013 - 12.2013
Job overview
- Provided Administrative assistance to Deputy Country Director and Administration departments
- Participate in weekly team meeting and prepare reports for the GIZ Head office
- Reception duties
- Booked flight tickets and registered invoices
- Provided office management services
Education
Kwame Nkrumah University Of Science & TechnologyKumasi
Master of Science from Logistics And Supply Chain Management
11.2022 - 03.2024
Wisconsin Int. University CollegeAccra
Bachelor of Arts from Communications
07.2020 - 07.2020
Ebenezer Senior High SchoolAccra
High School Diploma
08.2006 - 08.2006
Skills
ZoomMs TeamsPresentation skillsPoster/Flyer editing tools such as Canva
Administrative Support
Expense Reporting
Office Management
Inventory Control
Meeting Planning
Event Coordination
Workflow Planning
Report Writing
Communication skills
Management And Leadership Skills
- Young African Leaders Initiative, YALI 2018
- Awarded for successfully completing and undertaking a project in civic responsibility by the emerging Leaders program.
- Leadership Quality Award
- Awarded for effectively undertaking leadership duties as President of the Young Single adult of the Church of Jesus Christ of Latter-Day Saints, January 2015 - December 2017.
- Head of National Service Personnel's
- Received Citation for best Service Personnel in fulfilling responsibilities and leadership duties at the GIZ's Ghanaian- German Centre, from September 2019 - September 2020
Recommendations
- Mr. Philipp Niehenke, philipp.niehenke@giz.de, +233 596912088, Manager of Country Component Ghana, Programme to Build and Strengthen The Police Structures in Selected Partner Countries in Africa, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
- Mr. Kwaku Yeboah, michael.yeboah@giz.de, +233 556758518, Technical Advisor, Programme Migration for Development (PME), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Volunteering And Community Engagement
- 03/30/22, CURRENT, Bortianor Ngleshie Amanfrom Constituency (Polling Station Executive), Accra, Manage polling station and ensure all electors are treated impartially with respect.
- 05/10/18, CURRENT, Litter Free Ghana (Public Relations Team), Accra, Engage in public sensitization on environmental hygiene and on the effects of bad environmental practices.
- 04/01/13, CURRENT, Ghana Girl Guide Association (Adult Leader), Accra, Education of Teenage Girls on career choices, Etiquettes, Interpersonal engagements, Community support schemes etc.
Personal Information
Gender: Female
Certification
Chartered Institute of Procurement & Supply Community
Timeline
Kwame Nkrumah University Of Science & Technology
Master of Science from Logistics And Supply Chain Management
11.2022 - 03.2024
Operations Manager
Nepstur Sahel Group Ltd
01.2022 - Current
Administrative Officer
GIZ-Ghana
08.2021 - 09.2022
Office Manager
GIZ-Ghana
10.2020 - 07.2021
Wisconsin Int. University College
Bachelor of Arts from Communications
07.2020 - 07.2020
National Service Person
GIZ-Ghana
09.2019 - 09.2020
Ekocenter Operator
Solar Kiosk Ghana
05.2015 - 05.2019
Administrative Assistant
GIZ-Ghana
01.2013 - 12.2013
Ebenezer Senior High School
High School Diploma
08.2006 - 08.2006