Jeffrey Kwesi Agbo
Accra
Summary
Results-driven professional with a focus on optimizing supply chain and operations management. Proven expertise in contract management and administration, coupled with adept stakeholder relationship management. Known for a keen understanding of logistics intricacies and a commitment to ensuring business effectiveness. Diligent in implementing and adhering to legal and regulatory requirements. Possessing a dynamic skill set that includes contract management, administrative proficiency, and effective communication. Committed to driving organizational success through strategic planning, efficient operations, and collaborative stakeholder engagement.
Overview
16
16
years of professional experience
Work History
Logistics and Operations Manager
Meltwater Entrepreneurial School of Technology (MEST)
02.2018 - Current
- Supply Chain Management: Manage the procurement and stocking of supplies for the kitchen, ensuring optimal inventory levels to support seamless operations. 2
- Contract Management and Administration: Spearhead the creation and management of contracts, invoices, quotes, and other formal interactions, ensuring compliance and efficiency in the supply chain. 3
- Regulatory Compliance: Ensure adherence to all business permits, contracts, and statutory requirements, aligning with local laws and regulations to mitigate legal risks. 4
- Stakeholder Engagement: Foster transparent and constructive communication with startups, keeping them informed of relevant developments and facilitating positive interactions. 5
- Vendor Management and SLA Compliance: Efficiently manage the database of vendors, updating relevant information as necessary
- Set Service Level Agreements (SLAs) for vendors and ensure contractual terms are consistently followed. 6
- Procurement Excellence: Ensure timely procurement of items, focusing on securing the best value for money. 7
- Inventory Control and Reporting: Track office supplies and initiate restocking when the minimum reorder level is approached
- Handle data and reporting functions, maintaining accurate records of purchases and providing insightful analyses into financial operations. 8
- Strategic Administrative Oversight: Provide comprehensive administrative support, emphasizing strategic management within the logistics and operations domain. 9
- Optimization of Key Services: Spearhead initiatives to optimize key services, such as internet connectivity, identifying solutions and improvements to enhance operational efficiency. 10
- Financial Oversight and Reporting: Directly oversee bookkeeping operations, meticulously tracking, and reporting monthly financial activities to optimize resource utilization
- Lead and manage support staff within the space, including cleaning services and security, ensuring effective teamwork and handling HR matters proactively.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Administrative Manager
MEST Incubator
02.2014 - 12.2017
- Spearheaded office management responsibilities with a focus on optimizing operational efficiency.
- Implemented strategic administrative initiatives to enhance workflow and overall office functionality.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed account receivables for over 25 startups, and generated reports for company database.
Marketing Assistant (Internship Training)
MJ Grand Hotel Ltd
07.2013 - 09.2013
- Engaged in a comprehensive internship program, contributing to marketing activities within the hospitality sector. 2
- Gained practical insights into marketing strategies and promotional efforts in the hotel industry.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Proofread marketing collateral ahead of printing to eliminate errors.
Administrative Assistant
Global Arc GH Ltd
03.2008 - 08.2012
- Provided crucial administrative support, contributing to the smooth operation of daily business activities.
- Assisted in managing office tasks, facilitating effective communication, and handling routine administrative functions.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed approximately 30 incoming calls and emails from customers.
Education
Chartered Procurement & Supply Professional -
CIPS
UK11.2023
Master of Science -
University of Professional Studies, Accra
Accra, Ghana10.2023
Bachelor of Science -
University of Professional Studies, Accra
Accra, Ghana05.2016
Diploma in Business Studies - Accounting -
University of Professional Studies, Accra
Accra, Ghana11.2010
High School Diploma -
Mfantsipim Senior High School
Cape-Coast, Ghana12.2006
Skills
- MS Office
- Xero
- Sage
- eZee BurrP
- Contract Management and Administration: Proven expertise in overseeing and managing contracts, ensuring legal compliance and optimal business outcomes
- Stakeholder Relationship Management: Adept at cultivating and maintaining effective relationships with diverse stakeholders, fostering collaboration and mutual success
- Logistics Optimization: Keen understanding of logistics intricacies, with focus on optimizing supply chain operations for enhanced efficiency
- Strategic Planning: Demonstrated ability to contribute to strategic planning initiatives, ensuring alignment with organizational objectives
- Effective Communication: Strong communication skills, facilitating transparent and efficient interactions across various business functions
- Learning Agility and Communication Skills: Robust learning agility complemented by effective personal communication skills, contributing to adaptability and clear information exchange
- Proficiency in Computer Applications: Skilled in utilizing various computer applications to streamline administrative processes and enhance overall productivity
Continuous professional development training
- Project Management: Master Project Management - PMP/PMI (Udemy) - Dec 2021
- Inventory Management A - Z: Supply Chain Business Operations (Udemy) - Dec 2021
- Leadership Communication Skills for influence and Impact (Udemy) - Dec 2021
- Project Management Professional Preparatory Program (PMP Prep) - March 2020
References
Available on request
Timeline
Logistics and Operations Manager
Meltwater Entrepreneurial School of Technology (MEST)
02.2018 - Current
Administrative Manager
MEST Incubator
02.2014 - 12.2017
Marketing Assistant (Internship Training)
MJ Grand Hotel Ltd
07.2013 - 09.2013
Administrative Assistant
Global Arc GH Ltd
03.2008 - 08.2012
Chartered Procurement & Supply Professional -
CIPS
Master of Science -
University of Professional Studies, Accra
Bachelor of Science -
University of Professional Studies, Accra
Diploma in Business Studies - Accounting -
University of Professional Studies, Accra
High School Diploma -
Mfantsipim Senior High School
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