Dynamic and visionary instructional designer with over 15 years of expertise in e-learning and curriculum development across diverse cultural and professional contexts. Proven track record in crafting innovative learning solutions tailored to specific organizational goals, resulting in tangible business impact. Adept at conducting comprehensive needs assessments and leveraging insights to drive the creation of engaging and effective learning programs. Skilled in fostering meaningful relationships with stakeholders to ensure alignment and maximize learning outcomes. Demonstrated proficiency in youth leadership development initiatives, with a passion for nurturing the potential of young minds.
Overview
18
18
years of professional experience
Work History
Learning and Development Manager
Volta Aluminium Company Ghana
01.2024 - Current
Streamline Core L&D Processes, Activities, and Actions: Organize L&D Roadshows: Conduct informative sessions within the plant to raise awareness and gather input from employees regarding their training needs and preferences
Collate Training Needs: Utilize the Performance Management System (PMS) as a base document to systematically gather and prioritize training needs across the plant
Categorize Learning and Development Programs: Grouping training programs into categories based on relevance, effectiveness, and alignment with organizational goals
Align with Business Unit Goals and KPIs: Ensuring that L&D initiatives directly support the achievement of business unit goals and key performance indicators to drive excellence and productivity
Design Learning and Development Programs Dashboard: Develop a comprehensive dashboard to track the effectiveness and impact of L&D programs on employee performance and organizational success
Coordinate Program Implementation: Efficiently organize and coordinate the execution of all learning and development programs across the plant, ensuring timely delivery and effective implementation
Conduct Pre and Post-test Evaluation: Implement rigorous pre and post-test evaluation processes for internal, external, and international training programs to measure knowledge retention and skill acquisition
ISO Readiness Quality Audits: Coordinate all ISO readiness quality audits related to L&D activities to ensure compliance with standards and regulations
Build Capacity for In-house Experts: Organize series of Train-the-Trainer (ToTs) workshops to enhance the capacity of in-house knowledge experts in delivering effective training sessions
Creating Visibility: Explore Conference Opportunities for staff: Explore opportunities for staff to participate in local and international conferences to enhance their skills, knowledge and behaviors around their job categories and them to explore industry trends, best practices, and professional networking opportunities
Strengthen In-house Knowledge Harvesting: Implement initiatives to capture and share best practices, lessons learned, and institutional knowledge within the organization
Collaborate with External Partners: Partner with local and international Higher Education Institutions (HEIs), research organizations, and professional bodies to facilitate knowledge sharing and collaboration opportunities for interested staff
Training School Professionalization: Establish a Center of Excellence: Develop VALCO's training Center as a hub for professional development, certification, and industry-specific training programs
Offer Diverse Training Programs: Provide a wide range of training programs covering leadership, management, technical skills, and emerging technologies to meet the diverse needs of employees
Affiliate with Academic Institutions: Partner with academic institutions to offer accredited leadership, management, and technical programs to employees and industry professionals
Career Development: Develop Competency Building Framework: Establish a framework for identifying and developing core competencies required for various roles within the organization
Offer Varied Learning Routes: Provide employees with multiple learning opportunities, including workshops, training sessions, coaching, mentoring, and e-learning modules, to support their career growth and development
Support Career Conversations: Facilitate career conversations between employees and experienced practitioners to explore growth opportunities, set development goals, and track progress over time
Succession Management: Implement Succession Management Framework: Adhere to policy requirements and procedures to identify and groom high-potential employees for key leadership positions within the organization
Identify High-potential Employees: Use talent assessments, performance evaluations, and managerial feedback to identify and maintain a talent database for succession planning purposes
Deliver Leadership Development Programs: Design tailored leadership development programs to develop the technical, decision-making, communication, and strategic thinking skills required for leadership roles
Establish Mentoring and Coaching Programs: Pairing high-potential employees with experienced leaders to provide guidance, support, and feedback for developing leadership capabilities
Promote Cross-Training and Job Rotation: Providing opportunities for potential successors to gain exposure to various organizational areas through cross-training and job rotation, facilitating the acquisition of diverse skills necessary for leadership roles.
Recruitment and Curriculum Manager
YALI, Accra Regional Leadership Center
04.2018 - 12.2023
Supervised and led different collaborative teams to organize and execute recruitment and admission campaigns that attracted and admitted qualified young leaders of diverse backgrounds to the program
Effectively implemented best training practices and adult learning principles in the planning and creation of instructional materials
Teamed with subject matter experts in the evaluation and revision of training tools to continually improve learning platforms
Worked with internal stakeholders to perform skill gap assessments and built training content to address gaps
Managed multiple concurrent projects and consulted across organizations to determine objectives
Designed and developed exceptional technical course content and lab exercises for instructor presentation or self-paced learning
Built and delivered learning content according to priority and scope
Worked closely with instructors to prepare online materials, content, and tools to facilitate training
Designed, implemented, and managed successful training programs to meet stakeholders' needs
Researched and incorporated current trends and data into standard curriculum for Business and Entrepreneurship, Civic Leadership, and Public Management
Negotiated contracts and delivery plans with vendors
Reached out to vendors to evaluate available curriculums and associated materials
Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve learner learning goals
Planned and monitored the implementation of technology-based learning programs
Targeted diverse learning modalities in the development of new course content and training programs
Supervised and led a collaborative team to deliver over 39 cohorts and by count trained over 7000 participants over 6 years.
Curriculum and Content Manager
YALI, Accra Regional Leadership Center
10.2016 - 03.2018
Designed and implemented approved training frameworks for learner's knowledge, skills, and behavior enhancement
Monitored, evaluated, and reviewed training content, methodologies, learner and stakeholder expectations on a regular basis to deliver a need-based program
Supervised the development of user-friendly and interactive Learning Management System and Recruitment Platform
Edited and sourced images and videos using Google and YouTube
Conducted regular content audits to identify gaps and redundancies of content.
Program Advisor
Ghana Institute of Management and Public Administration
10.2012 - 09.2016
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
Gathered and organized printed materials required for program participation
Organized and managed program development from conception through successful execution
Addressed and resolved technical, financial, and operational concerns by working with team members and directors
Maintained tight production timetables and quality standards to give audiences exceptional offerings
Provided ongoing direction and leadership for program operations
Tracked department course registrations and class lists via Google sheets and forms software
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
Prepared monthly reports on sales trends for upper management
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings
Motivated and directed staff to align operations with an organizational mission using appropriate training initiatives and presentations
Supervised 5 professional and administrative personnel
Reserved classrooms and meeting rooms across campus for program activities and managed room list.
Administrative Officer
Ghana Institute of Management and Public Administration
11.2010 - 07.2012
Standardized office structures and processes to promote collaboration and increased performance
Maintained protocol throughout routine workdays and special events
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management
Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses
Prepared reports to assist business leaders with key decision-making and strategic operational planning
Conducted thorough research using diverse resources to assist the professional staff with routine and special project tasks
Produced highly accurate internal and external letters and memoranda
Collected data, input records, and protected electronic files.
Administrative Assistant
Ghana Institute of Management and Public Administration
08.2006 - 09.2010
Executed record filing system to improve document organization and management
Generated reports and typed letters in Word and prepared PowerPoint presentations
Supported room reservations, agenda preparation, and calendar maintenance for programs, meetings, and events.
Education
Master of Arts - Public Management
Tsinghua University
Beijing, China
09.2010
Skills
Business planning analysis
Team leadership
Problem-solving
People management
Communication
Stakeholder engagement
Adaptive Learning
E-learning development
Instructional Strategies
Organizational Development
Learning Analytics
Training delivery
Accomplishments
Spearheaded a team of 12 staff members, ensuring seamless coordination and productivity
Resolved conflicts efficiently, resulting in the successful training of 46 cohorts on time
Collaborated with a cross-functional team of 5 to develop a cutting-edge Learning Management System and Recruitment Platform
Led the YALI Africa Curriculum Working Group for three years, driving the harmonization and implementation of the inaugural Africa-wide Cohort
Frequently deputized for the Director, showcasing leadership and decision-making skills in her absence
Played pivotal roles in various stages of the YALI Project, devising and implementing sustainable strategies beyond current funding arrangements
Contributed significantly to the establishment of the YALI brand as the preferred leadership training program for young leaders in Africa
Timeline
Learning and Development Manager
Volta Aluminium Company Ghana
01.2024 - Current
Recruitment and Curriculum Manager
YALI, Accra Regional Leadership Center
04.2018 - 12.2023
Curriculum and Content Manager
YALI, Accra Regional Leadership Center
10.2016 - 03.2018
Program Advisor
Ghana Institute of Management and Public Administration
10.2012 - 09.2016
Administrative Officer
Ghana Institute of Management and Public Administration
11.2010 - 07.2012
Administrative Assistant
Ghana Institute of Management and Public Administration
08.2006 - 09.2010
Master of Arts - Public Management
Tsinghua University
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