Japheth Danso Appiah
Project Manager
Tema
Summary
Dedicated and focused Project Management Specialist with over 6 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in Traditional and Agile Methodologies, Cross-Functional team management, Risk management and process improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager - Card Implementation Project)
First National Bank
01.2024 - Current
- Worked with Global payment schemes such as VISA, MASTERCARD, Union Pay and GHiPSS for the successful end-to-end delivery of the Issuing, Acquiring and ATM project.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Project Manager (Temenos Core Banking Application Implementation)
First National Bank
11.2021
- Responsible for the gathering of business requirement from stakeholders and Subject Matter Expects (SMEs) in the area of Customer and Accounts, Payment TPH and Funds Transfer in the development of Temenos R21 as a model bank
- Assist the business to review the Functional Specification Document (FSD) in response to the project scope statement and business requirement specification document (BRS) shared with the temenos implementation partners
- Ensure all changes that are not included in the approved or signed scope baseline have properly been impacted accessed and gone through the change request management process before inclusion
- Managed an end-to-end delivery of all transition and enterprise projects that had to be included as part of the first phase of the build stage of temenos R21 seeing to it that all projects went through the approved software development life cycle (SDLC) and various test phases to productionisation
- Successfully managed the integration of third-party systems such as SWIFT, ACH/CCC and other internal reporting and regulatory applications in delivering the first phase of the model bank
- Supervised the IT components and activities for data migration from temenos R16 to R21 relative to the extraction, Validation and upload of various data sets
- Pro-actively identify risk and ensure they are managed through the lifecycle of the project, updating the risk register and monitoring the risk.
QUALITY ASSURANCE ANALYST
First National Bank (Banking Operations)
06.2020 - 11.2021
- Daily review of personal and corporate account opened by branch to ensure and enforce standard processes and KYC documentations are kept
- Spooling and actioning of customer data maintenance and High-risk report to ensure regulatory requirements are met and adhered to by responsible officers
- Review the implementation of compliance and internal audit requirements relative to customer data maintenance, cheque book processing and all on-going customer to bank relationship data requirements
- Escalate on daily to respective branches and units reports requiring corrections to be made and pass them upon further review.
UNDERSTUDIED FOREIGN CHEQUE CLEARING OFFICER
GHL Bank (Banking Operations)
01.2020 - 06.2020
- Daily call over of Swift Messages (MT 299/999) and (MT 950) on confirmation of settlement
- Help to process and submit lodged outward cheques to respective banks for collection
- Understand the process flow regarding outward and inward foreign cheques clearing and the various accounting entries involved from cheque purchasing, lodgment, realization to settlement.
ACCOUNTS MAINTENANCE OFFICER
GHL Bank (Banking Operations)
04.2018 - 06.2020
- Ensuring safe onboarding by enforcing necessary compliance requirements with systems and detailed scrutiny relative to best practices
- Posting of credit and debit restrictions on accounts and timely updates including activation of dormant accounts
- Work hand-in-hand with Payments, Clearing, Treasury, Credit, Reconciliation and other departments to facilitate workflow
- Blocking and unblocking of funds, as well as setting up debit interest on overdrawn accounts.
ADSL TECHNICAL SUPPORT REPRESENTATIVE
Vodafone Ghana (Head Office, Airport-Accra)
07.2015 - 12.2017
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Identify and escalate priority issues per Client specifications.
Education
BSC. ACTUARIAL SCIENCE -
University for Development Studies
07.2014
BECE -
New Happy Home Academy
04.2004
WASSCE -
Chemu Senior High School
05.2007
Skills
- Excellent knowledge on the use of: Microsoft project Management Tool Jira, Confluence, Octane, Service Now
- Agile thinking, Scrum, Kanban, Extreme
- APIs and Web Service
- Cloud Computing (AWS) Integration
- Good Communication and stakeholder management skills
- Problem Solving and presentation skills
- Cross-Functional Team Collaboration
Certification
- 03/01/24, Agile Certified Practitioner (PMI-ACP), Project Management Institute
- 08/01/23, Certified Project Management Professional (PMP), Project Management Institute
Leadership Experiences
- 2013/2014, VICE PRESIDENT, Student Representative Council (SRC), University for Development Studies
- 2013/2014, DEPUTY CHAIRPERSON OF GENERAL ASSEMBLY, Student Representative Council (SRC), University for Development Studies
- 2012/2013, ACADEMIC COMMITTEE MEMBER, Mathematical Student Association of Ghana (MASAG)
Career And Personal Development
- 04/01/14, STUDENT REPRESENTATIVE COUNCIL SEMINAR, Entrepreneurial Development and its Impact on our Economy, Navrongo
- 06/01/14, NATIONAL UNION OF GHANAIAN STUDENTS, The role of the student leader, Winneba
- 07/01/14, AUDIT AND COUNSELLING DEPARTMENT OF UDS, Principles of audit and financial discipline for student leaders
- 03/01/13, SPRINGBOARD ROADSHOW, Going Global, Bolgatanga
References
Available upon Request.
Hobbies and Interests
- Reading
- Attending career improving seminars
- Writing poems
- Swimming
Timeline
Project Manager - Card Implementation Project)
First National Bank
01.2024 - Current
Project Manager (Temenos Core Banking Application Implementation)
First National Bank
11.2021
QUALITY ASSURANCE ANALYST
First National Bank (Banking Operations)
06.2020 - 11.2021
UNDERSTUDIED FOREIGN CHEQUE CLEARING OFFICER
GHL Bank (Banking Operations)
01.2020 - 06.2020
ACCOUNTS MAINTENANCE OFFICER
GHL Bank (Banking Operations)
04.2018 - 06.2020
ADSL TECHNICAL SUPPORT REPRESENTATIVE
Vodafone Ghana (Head Office, Airport-Accra)
07.2015 - 12.2017
BSC. ACTUARIAL SCIENCE -
University for Development Studies
BECE -
New Happy Home Academy
WASSCE -
Chemu Senior High School
Similar Profiles
Prince MasiaPrince Masia
Credit Manager at First National BankCredit Manager at First National Bank
Kellen BothaKellen Botha
Project Coordinator at First National BankProject Coordinator at First National Bank
Bianca MalamboBianca Malambo
Private Banker at First National BankPrivate Banker at First National Bank
Sumenran PillaySumenran Pillay
Business Development Manager at First National BankBusiness Development Manager at First National Bank
STEPHEN HENRY AFAKORZISTEPHEN HENRY AFAKORZI
QUALITY ASSURANCE OFFICER at ENSIGN GLOBAL UNIVERSITYQUALITY ASSURANCE OFFICER at ENSIGN GLOBAL UNIVERSITY