Janice Ankrah

● Making major corporate decisions.

● Managing overall operations and resources of the Company.

● Acting as the main point of communication.

● Leading the development of the Company's short and long term strategy.

● Food catering for Events.

● Working directly at the Fast Food section.

● Attending to customer orders and deliveries.

* Online food sales

* Liaising with couriers on deliveries to customers.

• Kept kitchen, preparation and service areas spotlessly clean and tidy for enhanced food hygiene standards.
• Communicated with customers to answer questions and clarify menu.
• Promoted events and new menu items on social media to encourage attendance.
• Built customer loyalty with promotions and frequent-buyer discounts.
• Processed customer payments with mobile technology.
• Took customer orders and worked quickly to prepare food and drinks.

• Participated in ongoing training to enhance care delivery.
• Optimised nutrition to increase food intake, adapting to different dietary needs.
• Planned ways to help service users participate in social activities.
• Administered medications and treatments in line with medical instructions and best clinical practice.
• Provided ongoing companionship and supportive listening to build positive rapport and help combat loneliness.
• Promoted community participation by accompanying service users to outings and events.
• Prepared and served tasty and healthy meals in line with service users' nutritional needs.
• Completed housekeeping from hoovering to changing bed linen.
• Monitored and recorded vital signs, raising causes of concern to appropriate personnel.

• Coordinated daily medication schedules and administration of medications.
• Checked vital signs on timely basis, liaising with Manager regarding health concerns or behavioural changes.
• Provided patients with assistance in completing tasks, effectively reducing daily burden on family members.
• Assisted disabled individuals to foster independence while still closely monitoring safety.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies, improving overall wellbeing.
• Submitted reports to manager regarding client condition updates.
• Accompanied clients to medical or dental appointments, grocery and errands.
• Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.

● General administrative duties.

● Acting as the Human Resource for the Company in recruiting Staff etc.

● Supervising and manning reception area to conform to policies and procedures.

● Attending to general visitor/customer enquiries.

● Liaising with various departments to ensure the smooth running of the School.

● Offering administrative support to the programming and promotions, traffic as well as sales & marketing Departments.

● Offering administrative support to all departments.

● Appearing on location for outside broadcast and promotional events.

● Record keeping of Pupils in School.

● Sending Daily Reports.

● Liaising with various departments to ensure the smooth running of day's activities.

● Ensuring that sales conforms to Mila Kitchenware and Equipment's policies.

● Responsible for recruitment of staff for the Company.

● Offering administrative support to all departments.

● Preparing and sending daily and weekly reports.

● Maintain a high level of professionalism at all levels within as well as outside of the office premises towards our publics.

● Other official duties as assigned.

● Collection and sending of in-coming postage, mails etc.

● Coordinate work flow.

Update and chase delegated tasks to ensure progress to deadlines.

● Keep projects on schedule.

● Relieve Management of administrative detail.

● Research, draft or abstract reports.

● Handle all inquiries within my capacity.

* General administrative duties.

● Heading the Maintenance Department.

● Attending to general enquiries from clients and also a liaison between clients and technicians.

● General administrative duties.

● Supervising and manning reception area to conform to policies and procedures.

● Attending and Advising to general visitor/customer enquiries relating to Radio and general advertising matters.

● Liaising with various departments to ensure the smooth running of Atlantis Radio business.

● Handling visitors' advertising requests and marketing the station's advertising products.

● Ensuring that radio sales at all times conforms to Atlantis Radio's policies.

● Doing voice recordings.

● Offering administrative support to the programming and promotions, traffic as well as sales & marketing departments.

● Appearing on location for outside broadcast and promotional events which the station engages in from time to time.

● Preparing and sending daily and weekly reports.

● Maintain a high level of professionalism at all levels within as well as outside of the office premises towards our publics.

● Assisting IT department with content uploads, monitoring and improvement of website.

● Other official duties as assigned.

● Collection of in-coming postage.

● General administrative duties.

● Posting of events on other Advertising Websites.

● Performing Clerical Duties.

● Marketing and Promotion of events etc.

● Researched creative topics to write, edit and create layouts for new articles and features.

● Published regular pieces on Artists to blog.

● Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.

● Completed accurate and polished formatting in line with publishing standards prior to submission.

● Produced original, creative content for promotional advertisements and marketing materials.

• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Acted as main contact for internal and external clients.

● Coordinate work flow.

● Update and chase delegated tasks to ensure progress to deadlines.

● Take initiate in Manager's absence.

* Keep projects on schedule.

• Assisted in development of online marketing strategies for launches, rebranding campaigns and other strategic initiatives.
• Evaluated new technologies and add-on applications to improve and marketing team efforts.
• Assisted in organising marketing events by sending invitations and booking venue.
• Scanned, photocopied and filed documents to support administrative tasks.
• Managed database and customer management system programs to maintain accurate records.
• Assisted in direct sales of lands.

● Handle all inquiries within my capacity.

● Coordinate Accounting for the Company.

● Perform day-to-day office administrative functions and general clerical duties.

● Perform other related duties as assigned.

● Handle all Customer Care Relations in & outside Ghana.

● To the Deputy Managing Director.

● Ensure that printers & fax machines have sufficient paper supply.

● Make all travel arrangements for contract employees immediately upon receipt of approved requests.

● Enter new contact information, e-mail addresses, change of address, etc.

● Prepare mass mailings (hard copy and email).

● Perform day-to-day office administrative functions and general clerical duties.

● Perform other related duties as assigned.

● Answer phones (multi-line telephone system) and direct all calls, greet all incoming guest and personnel entering the office.

● Responsible for evening operations , including managing registration, solving customer problems, dealing with risk management and emergencies, enforcement of department policies.

● Assist with hiring, training, and management of staff.

● Coordinate statistics and inventory.

Drafted professional memos, letters and marketing copy to support business objectives and growth

● Perform day-to-day office administrative functions and general clerical duties.

● Perform other related duties as assigned.

● Answer phones (multi-line telephone system) and direct all calls, greet all incoming guest and personnel entering the office.

● Ensure that printers & fax machines have sufficient paper supply.

● Coordinate statistics and inventory.

● Responded to emails and other correspondence to facilitate communication and enhance business processes.

● Completed accurate daily report documents, memos and invoices.

● Coordinated travel arrangements by booking airfare, hotel and ground transportation.

● Provided clerical support to company employees by copying, faxing and filing documents.

• Created engaging marketing materials, driving campaign and brand awareness.
• Monitored market trends to remain ahead of competitors, consistently meeting client demands.

● Ensure that printers & fax machines have sufficient paper supply.

● Make all travel arrangements for contract employees immediately upon receipt of approved requests.

● Enter new contact information, e-mail addresses, change of address, etc.

● Prepare mass mailings (hard copy and email).

● Perform day-to-day office administrative functions and general clerical duties.

● Perform other related duties as assigned.

● Answer phones (multi-line telephone system) and direct all calls, greet all incoming guest and personnel entering the office.

● Responsible for handling product training and solving customer service problems.

● Essentially establish and cultivate relationships with a company's clients.

● Creative of Advertising materials.

● Introduce new products, respond to client inquiries and find solutions to client issues such as those dealing with Billing.

● Develop sales proposals and collaborate with a company's multiple internal departments to help improve the quality of products.

● Ensure that printers & fax machines have sufficient paper supply.

● Make all travel arrangements for contract employees immediately upon receipt of approved requests.

● Enter new contact information, e-mail addresses, change of address, etc.

● Prepare mass mailings (hard copy and email).

● Perform day-to-day office administrative functions and general clerical duties.

● Perform other related duties as assigned.

Answer phones (multi-line telephone system) and direct all calls, greet all incoming guest and personnel entering the office.

• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Sourced office supplies in line with procurement guidelines to achieve value for money.
• Screened telephone calls and forwarded to appropriate departments.
• Welcomed arriving visitors and directed to appropriate meeting rooms.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Accepted and processed cash and cheque payments.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

● Assist and perform administrative functions for the larger sales team.

● Helps customer on the sales floor with their purchase.

● Manage product orders and shipments, and keeps shelves neat and stocked with goods.

● Answering customer inquiries, assembling sales proposals, planning events and creating sales progress reports.

● Handling data entry, routing sales leads to the appropriate sales manager.

● Perform day-to-day office administrative functions and general clerical duties.

● Monitored company inventory to keep stock levels and databases updated.

● Used Microsoft Word and other software tools to create documents and other communications.

● Worked flexible hours; night, weekend, and holiday shifts.

● Carried out day-day-day duties accurately and efficiently.

● Received and processed stock into inventory management system.

● Proved successful working within tight deadlines and fast-paced atmosphere.