Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and over ten (10) years of work experience.
Overview
2
2
Languages
4
4
years of post-secondary education
23
23
years of professional experience
Work History
CEO
Party On Ice Events Management Services
Accra
12.2020 - Current
Cultivated an inclusive, performance-oriented business culture that enhanced competitive positioning.
Developed key operational initiatives to drive and maintain substantial business growth.
Developed marketing strategies that attracted new customers and increased the customer base.
Managed strategic business relationships by negotiating contract terms and handling conflicts.
Built relationships with industry partners and competitors to align with strategic business objectives.
Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
CEO
The Royal Bread And Catering Services
Odorkor, Accra
12.2016 - Current
Managed daily operations of a bakery to ensure smooth workflow.
Promoted bakery services through various marketing channels.
Market all services of the bakery.
CREDIT ADMINISTRATOR
Jadey Money Lending Services Company Limited
Accra
01.2016 - 11.2021
Collected and organized loan documents for underwriting to ensure compliance and thorough evaluation.
Review customer financial data to ascertain level of risk involved for extending credit.
Work closely with both customers and the sales team to reconcile accounts and oversee payment negotiation
Work closely with both customers and sales team to reconcile accounts and oversee payment negotiation
Promoted open communication among team members by facilitating discussions and sharing feedback.
Managed various projects simultaneously to meet deadlines and maintain quality standards.
Provided excellent service and attention to customers during face-to-face interactions and phone conversations, enhancing customer satisfaction.
CREDIT COORDINATOR
ASN Financial Services
Accra
01.2015 - 10.2016
Led credit team to streamline operations and enhance service delivery.
Processing PSL applications.
Managed client portfolio to strengthen relationships and optimize account performance.
Promoted ASN products and services to individuals, groups, and corporate organizations to expand market reach.
CREDIT OFFICER
ASN Financial Services
Accra
01.2012 - 12.2014
Market ASN products and services to individuals, groups, and corporate organizations to increase the client base.
Analyze applicant's financial status, credit worthiness and evaluate properties to determine feasibility of granting loans.
Obtain and compile copies of the applicant's credit histories, corporate financial statements and other financial information.
Monitoring of individual loan repayments by clients, review and update them on a regular basis.
Managed a diverse client portfolio to ensure satisfaction and retention.
Liaised with assigned Monitoring Officer to schedule post-disbursement client visits, enhancing loan management.
PERSONAL ASSISTANT
Rudex Company Limited, Sunripe Food Processing Ltd. (Sister Companies)
Accra
03.2009 - 08.2011
Prepare and manage correspondence, reports and documents.
Implement and maintain office systems.
Handle incoming mails and other materials. Set up and maintain a filing system.
Compiled and organized information from various sources to support decision-making. Handling the petty cash.
Coordinated expatriate matters. Communicate verbally and in writing to answer inquiries and provide information.
Coordinated expatriate matters; communicated inquiries and provided information to support smooth transitions.
Liaised with internal and external contacts to facilitate communication and collaboration.
Organized internal events to foster team collaboration and engagement.
Supervised marketing teams to ensure alignment with organizational goals and effective execution of initiatives.
Managed inventory levels to ensure adequate stock availability.
Supervised cleaners and drivers to ensure efficient operations and cleanliness standards.
PRIVATE SECRETARY
Ghana Lebanon Islamic Secondary School
Accra
05.2006 - 03.2009
Prepare and manage correspondence, reports and documents.
Managed petty cash transactions to ensure accurate financial reporting.
Sorted and distributed incoming mail and materials for efficient office operations.
Set up and maintain a filling system.
Operated office equipment to support daily administrative functions.
Compiled information from various sources for reporting purposes.
Updated and organized database records to ensure data accuracy and accessibility.
Collate information.
Coordinated and planned internal events to enhance team engagement and collaboration.
Managed petty cash transactions to ensure accurate financial tracking.
Prepared typed examination questions for distribution to students.
Oversaw activities of class monitor assistant, drivers, and cleaners to ensure smooth operations.
SECRETARY / ADMINISTRATIVE ASSISTANT
Ghana Civil Aviation Authority
Accra
08.2003 - 11.2004
Managed correspondence, reports, and documents to ensure timely communication.
Managed communication processes to ensure timely information exchange within the organization and with external partners.
Communicate verbally and in writing to answer inquiries and provide information.
Communicated with internal teams and external partners to foster collaboration.
Implement and maintain office systems.
Updated and organized database records to ensure accuracy and accessibility.
Maintain the database.
Handle incoming mail and other materials.
Collected and organized relevant data from various sources to support decision-making.
Established standardized work procedures to enhance operational efficiency.
Education
BBA - Business Administration, Accounting Option
Methodist University College Ghana
Accra
08.2010 - 05.2013
Diploma - Secretarial Studies And Office Administration
Jayee Professional Training Institute
Accra
08.2001 - 05.2003
Skills
Strategic planning
Crisis management
Leadership development
Strong organizational skills
Adaptability
Continuous learning
Good communication skills
Interpersonal communication
Ability to work with a team
Enthusiasm and initiative
Languages
English
First Language
French
Elementary
A2
Timeline
CEO
Party On Ice Events Management Services
12.2020 - Current
CEO
The Royal Bread And Catering Services
12.2016 - Current
CREDIT ADMINISTRATOR
Jadey Money Lending Services Company Limited
01.2016 - 11.2021
CREDIT COORDINATOR
ASN Financial Services
01.2015 - 10.2016
CREDIT OFFICER
ASN Financial Services
01.2012 - 12.2014
BBA - Business Administration, Accounting Option
Methodist University College Ghana
08.2010 - 05.2013
PERSONAL ASSISTANT
Rudex Company Limited, Sunripe Food Processing Ltd. (Sister Companies)
03.2009 - 08.2011
PRIVATE SECRETARY
Ghana Lebanon Islamic Secondary School
05.2006 - 03.2009
SECRETARY / ADMINISTRATIVE ASSISTANT
Ghana Civil Aviation Authority
08.2003 - 11.2004
Diploma - Secretarial Studies And Office Administration