JANE NANA ARABA DANQUAH
Summary
Results-driven Human Resource and Project Management Specialist with exceptional analytical skills and a proven track record of driving organizational success. A collaborative leader who excels in team settings and independently, leveraging strong initiative and strategic thinking to deliver high-impact results
Overview
11
11
years of professional experience
Work History
Human Resource Consultant
Sports Betting Group Ghana Ltd
12.2017 - Current
- Introduced the use of petty cash vouchers to aid in tracking petty cash expenses.
- Introduced the use of BOLT to reduce transportation expense through petty cash..
- Spearheaded the introduction of GLICO Life and GLICO Health Insurance for all staff as part of Employee Benefits
- Reduced sick leave applications by introducing yearly general health screening, ears and eyes, as well as breast screening.
- Introduced weekly catch-up meetings to inform all departments on weekly activities and business direction as well as weekly reports.
- Spearheaded the adoption of meal allowance for all employees as part of employee benefits.
- Grew the business from a headcount of 10 from 2017 to 106 as of 2024.
- Reduced absenteeism by 10% in 2023.
- Successfully facilitating Work-from-Home and return to the Office.
- Introduced teleworking forms during COVID-19 to track weekly deliverables during lockdown.
- Internal movements have increased since 2021.
- Introduced role switch during customer service week.
- Reduced cost to hire by ensuring employees are well-equipped to take up new roles when there were vacancies.
- Conducted job analysis by liaising with direct reports to draft job descriptions for various teams.
Human Resource & Admin Manager
Azmera Restaurant
08.2017 - 12.2017
- Recruitment, Selection and Placement
- Drafting of Employee Code of Conduct
- Administering first Aid to Employees
- Implementing policies and procedures
- Management and fulfillment of all Tax and Social Security requirements
- Drafting letters, filing and sorting, preparing memos and minutes
- Salary administration and processing performance appraisal reports
Office Coordinator/Acting Administrative Manager
Green Solar Africa
08.2014 - 08.2017
- Update and maintain customer databases specifically for sales leads, report update on sales leads to Management team prior to weekly meetings
- Assist in processing contracts and invoices: Responsible for preparing contract for signing and ensure that all terms are in accordance with what was agreed with client and confirmed by Management
- Overseas the work of the sales team in the absence of the Director of Sales and Marketing and ensures that: Sales consultants maintain consistent outreach effort to identify potential customers for residential and commercial (factory or business) installations
- Execute Primary phone duty and general office administration
- Assist with product purchasing and procurement for the sales and marketing team
- Manage office equipment, maintenance of copiers, printers, computers and phones
- Design and implement office policies and procedures
- Set up and maintain a secure filing system for files and records
- Recruitment, Selection and Placement
- Maintain employee travel and time-off schedule
- Keep an office schedule and serve as a rapport between the sales and operations teams
- Organize Events and Meetings, attend meetings in the absence of the CEO and Directors
HR Assistant
Ghana Revenue Authority
09.2013 - 08.2014
- Assisted in the recruitment, selection and placement process as well as processing the Performance Appraisal Reports
- Meetings attended with the Principal Revenue Manager
- Team prior to weekly meetings
Education
Chartered Institute of Human Resource Management Practitioners - Level 4, CIHRM
CIHRM
01-2025
Project Management Professional (PMP) -
GIMPA
01.2019
Event Planning and Coordination -
Plant Ghana
01.2018
B.Sc. - Human Resource Management
Central University College
01.2013
Certificate of Completion - Biology, Psychology, Athletics, American History, Economics & French
Robert G. Cole High School
San Antonio, Texas, U.S.A01.2011
Skills
- Conflict Resolution
- Diversity, Equity, and Inclusion (DEI)
- Advanced Microsoft 365
- Change Management
- Preparation of SOPs
- Workplace Safety
Accomplishments
- Associate member of Chartered Institute of Human Resource Management
- Citizenship Award US History at Robert G. Cole High School (2009)
- Highest Overall GPA in Economics at Robert G. Cole High School (2009)
- Representative for Africa (Ghana) at Texas Elementary School on a cultural day
Training
- Professional Development Seminar on Marketing Dynamics & Personal Development, 04/01/10
- Human Resource Management in A Pandemic, 05/01/21
- Labor Law Masterclass, 05/01/21
- HR’s Role in Managing the Third Wave of Covid-19 in the Office, 08/01/21
- Data Protection and Anti-Money Laundering
- HR Tech Africa 2022
- What the HR Consultant must know (Tax and compliance by Deloitte)
- Business Growth; The Role of HR
References
Available upon request
Timeline
Human Resource Consultant
Sports Betting Group Ghana Ltd
12.2017 - Current
Human Resource & Admin Manager
Azmera Restaurant
08.2017 - 12.2017
Office Coordinator/Acting Administrative Manager
Green Solar Africa
08.2014 - 08.2017
HR Assistant
Ghana Revenue Authority
09.2013 - 08.2014
Chartered Institute of Human Resource Management Practitioners - Level 4, CIHRM
CIHRM
Project Management Professional (PMP) -
GIMPA
Event Planning and Coordination -
Plant Ghana
B.Sc. - Human Resource Management
Central University College
Certificate of Completion - Biology, Psychology, Athletics, American History, Economics & French
Robert G. Cole High School
Similar Profiles
Phebe HinsonPhebe Hinson
OUTBOUND AGENT at SPORTS BETTING GROUP GHANA LTD.(BETWAY)OUTBOUND AGENT at SPORTS BETTING GROUP GHANA LTD.(BETWAY)
JOHN KWAME BOAKYE DRAHJOHN KWAME BOAKYE DRAH
Floor Manager at Sports Betting Group Ghana Limited - BetwayFloor Manager at Sports Betting Group Ghana Limited - Betway
Jennifer LaurelJennifer Laurel
CUSTOMER SERVICE REPRESENTATIVE at KMC MAG SOLUCTIONS INC | CONDUET (SPORTS BETTING ACCOUNT)CUSTOMER SERVICE REPRESENTATIVE at KMC MAG SOLUCTIONS INC | CONDUET (SPORTS BETTING ACCOUNT)