JAMILA ABUBAKARI
Kumasi
Summary
Result-oriented graduate who has gained experience in human relations management, office management
and administration. I have a proven ability to drive positive change. I am willing and ready to match knowledge,
skills, attitude to task, duty and responsibility to any task given. I look forward to transferring my knowledge and skills to
help achieve the required corporate goals and excellence.
Overview
5
5
years of professional experience
Work History
Teller
United Bank for Africa (Ghana) Limited
Kumasi
05.2022 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Building strong rapport with new and existing customers to better serve financial needs and promote branch loyalty.
- Promotion of bank product and services by referring customers to appropriate supervisors as necessary, which has improved customer retention and loyalty.
- Verified customers' identification to ensure compliance with laws and regulations.
Research Assistant
Department of Sociology and Social Work, KNUST
Kumasi
01.2021 - 11.2021
- Conducted literature review for my supervisor on the impact of sex education on adolescents.
- Assisted in the development of data collection instruments, lesson planning, leading class discussions and organizing tutorials for second year Sociology students.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Monitored progress of projects to ensure timely completion within budget constraints.
- Assisted with preparing presentation materials before major meetings and reviews.
National Service
Department of Social Welfare and Community Development, Kumasi Metropolitan Assembly (KMA)
Kumasi
10.2020 - 08.2021
- Managed family cases while providing special psychological and emotional support to over 20 families and clients leading to stabilization in family.
- Organized and facilitated meetings with local stakeholders to discuss community needs.
- Collaborated with other team members to create awareness among selected communities and students of the cause and effects of child abuse, teenage pregnancy and helped the persons with disability in the district by empowering them to be able to work and cater for themselves.
- Conducted research into potential projects that could benefit communities through national service initiatives.
Administrative Assistant (Internship)
Social Security and National Insurance Trust (SSNIT)
Techiman
06.2019 - 09.2019
- Assisted the Administrative Manager in the organization of the various Departments which led to improved staff performance and compliance to administrative procedures.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Bachelor of Arts - Sociology
Kwame Nkrumah University of Science And Technology (KNUST)
Kumasi, Ghana08-2020
General Arts - (Government, Elective Maths, Economics, Geography)
Serwaa Kesse Girls' Senior High School
Ghana05-2015
Skills
- Relationship Building And Management
- Problem-solving abilities
- Cash Handling
- Strong Work Ethics
- Excellent Communication Skills
- Time Management Skills
- Records Management
- Data Entry
Leadership And Volunteer
Deputy Women's Commissioner. Sociology Students Association of the Kwame Nkrumah University of Science and Technology (KNUST) 05/2019 - 04/2020.
- Empowered over 1000 ladies in the department through periodic workshops that helped them to gain greater control and confidence in themselves.
- Increased women participation in activities organized by the department by over 40% through effective coordination and relationship building.
- Provided counseling sessions to students occasionally.
Vice President of The Writers and Debaters Club - Serwaa Kesse Girls' Senior High School, Duayaw- Nkwanta, Ghana, 03/2014, 04/2015
- Supervised students through leadership and public speaking skills development.
- Coordinated strategies to enroll new students into the club which led to increase in membership.
Languages
Asante Twi
First Language
English
Proficient
C2
Timeline
Teller
United Bank for Africa (Ghana) Limited
05.2022 - Current
Research Assistant
Department of Sociology and Social Work, KNUST
01.2021 - 11.2021
National Service
Department of Social Welfare and Community Development, Kumasi Metropolitan Assembly (KMA)
10.2020 - 08.2021
Administrative Assistant (Internship)
Social Security and National Insurance Trust (SSNIT)
06.2019 - 09.2019
Bachelor of Arts - Sociology
Kwame Nkrumah University of Science And Technology (KNUST)
General Arts - (Government, Elective Maths, Economics, Geography)
Serwaa Kesse Girls' Senior High School
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