Lean Data Research Assistant
- Conduct telephone calls on customers in a daily basis and achieved daily target given
- Conducted a lean data survey on 162 clients in rural areas with 90% accuracy of data
- Monitored research activities to complete project within the stipulated timeframe
- Built internal contacts and participated in internal network for exchange of information and to form relationships for collaboration
- Participated in planning of research projects in collaboration with research team supervisors and other research assistants
- Listened with rap attention to customer complaints and upload verbatim the complaints in a Qultric for quality assurance analysis
- Met with project supervisors on Slack on a regular basis to maintain ongoing communication regarding of performance
- Took part in production of collaboration research reports and publications
- Unlisted research resources and workshops in adherence to set guidelines and procedures
- Achieved 95% of data entry accuracy.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.