James Coleman
Tarkwa
Summary
Versatile Field Service Technician skilful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
CAREER SUMMARY
Highly skilled and experienced Technician in both Auto-Electrical and HD Diesel Mechanic professional with more than 11 years extensive experience in the mining industry both in Surface & Underground heavy equipment fleet. Highly skilled at providing heavy equipment support and developing predictive and planned preventive maintenance and procedures through ongoing enhancement solutions. Higher National Diploma (HND) holder in Mechanical Engineering, Automobile Engineering. Expert in troubleshooting, fault-finding and diagnosing of Volvo CE, Volvo trucks and Volvo Penta for surface and underground mining heavy equipment / machines. Expert in troubleshooting, diagnostics and rectification of machines (Electrical, hydraulic & pneumatics, and fuel systems). Rectification and repairing of faulty/defective electrical parts (Starter Motor, Alternators, ECM/ECU, Sensors, Switches, Relays, Fuse and Cables). Rebuilding of (engines, air compressors, hydraulic pumps & motors, cylinders, actuators, accumulators, final drives, control valves, suspensions, transmission & torque converters. Effective communication, decision making and problem solving skills Extensive knowledge in Volvo After-sales Service System i.e., TECHTOOL, PROSIS, Impact, Lean Dealer System (LDS) and MATRIX. Accurately diagnose fault with emphasis on Volvo CE/Volvo trucks/Penta and Caterpillar equipment Auto electrical and electronic Systems Fault Diagnosing of Articulated Haulers, Excavators, Wheel Loaders, and Trucks Hydraulics/Pneumatic Systems Read and interpret wiring, hydraulic, and pneumatic diagrams Strong in MS Word, Excel, MS Power Point, MS Outlook Able to work in a multicultural environment and a strong sense of integrity Specialized knowledge to eradicate and solve complex problems Excellent interdepartmental communication and problem solving skills Excellent working knowledge of all aspects of mining maintenance for open pit mining operations Possessing human resource skills to relate effectively with people from diverse backgrounds. Excellent knowledge of maintenance spares used in the mining industry Possessing good communication skills in to interact with different groups of people effectively Ability to effectively plan daily, weekly and monthly work activities Flexible to work after hours when needed to meet customer needs. Able to work in a multicultural environment and a strong sense of integrity Specialized knowledge to eradicate and solve complex problems Excellent interdepartmental communication and problem solving skills Excellent working knowledge of all aspects of mining maintenance for open pit mining operations Possessing human resource skills to relate effectively with people from diverse backgrounds. Excellent knowledge of maintenance spares used in the mining industry Possessing good communication skills in to interact with different groups of people effectively Ability to effectively plan daily, weekly and monthly work activities Flexible to work after hours when needed to meet customer needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Technician(Volvo Equipment Specialty
SMT Ghana Ltd(Sole authorized Volvo Machinery Dealership in Ghana
02.2020 - Current
● Running variety tests to find fault on all mechanical, pneumatic, electrical/electronic, and hydraulic systems on Volvo product both in-house and on field using Tech-Tool and other special tools
● Attending to breakdowns of these machines during day and night shifts at their operation at both surface and underground
● Carried out preventative maintenance and services of all Volvo fleets on site Articulator haulers, wheel loaders, backhoes, FM/FL/FMX Trucks (A45G,A40F,L110/120/150F, FMX trucks and BL71)
● Carry out daily inspections on this equipment at the start of shifts and report all defects to supervisors.
● Carry out drivetrain component change out and repairs
● Communicating with Product Support Sales Representatives and customers regarding the status of repairs..
● Providing service quality, job preparation, planning and safety are key priorities.
● Performing preventive and corrective maintenance on mechanical equipment. Volvo Equipment – Articulated Dump (ADT) Trucks, Motor Graders, Wheel Loader, Excavators, Backhoe Loaders, Generators, and Backhoe loaders.
● Comply with all Company and HSE procedures and policies
● Ensuring machine availability within scope and avoiding recurring downtime
● Maintaining a friendly, courteous relationship with Customers, both external and internal.
Field Service Technician
SMT Ghana Ltd(Sole authorized Volvo Machinery Dealership in Ghana)
05.2014 - 02.2020
● Travel all across region providing service and repairs to SMT customers (Volvo machines and trucks.
● Responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components.
● Identify problem and cause of failure through logical troubleshooting steps.
● Removes, disassembles, assembles, and installs components and parts.
Determines reusability of parts in accordance with published SMT Ghana Ltd / Volvo reusability guidelines.
● Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
● Cleans, repairs, reconditions, and maintains equipment and components.
● Tests, measures, and adjusts engine and machine systems and components.
● Prepares, inspects and operates machines prior to delivery.
● Keeps up to date with developments in tooling, technologies and systems.
● Prepares inspection and appraisal reports.
● Prepares accurate and complete service reports timely.
● Maintain professional and proper personal appearance at all times adhering to company policy.
● Cleans, repairs, reconditions, and maintains articulated dump trucks, engines, wheel loaders, excavators, backhoe loaders, and power generation equipment.
● Overseeing warranty repairs;
● Ensuring all invoices are collected on time; and opening, editing, reviewing and invoicing all work orders.
● Addressing customer complaints, disputes and concerns, and communicating with Product Support Sales Reps and customers regarding the status of repairs.
● Performing Safety Meetings and audits
Fleet Maintenance Technician/Repair (National Service Scheme/Trainee)
HME, Golden Star Bogoso/Prestea Limited, Sankofa Gold Limited
04.2012 - 04.2014
- Performs installation, refurbishment and operation of equipment at all facility
- Participates in tool-box meetings with all members of maintenance crew
- Compliant with requirements of HSE policies, standards, and wears required personal protective equipment (PPE) at all times
- Performs or carry out planned preventive maintenance, installation, servicing, repairing, system checks, inspections, testing/adjusting and backlogs repairing
- Carry out machines /or equipment overhauling and rebuilding
- Carry out troubleshooting, diagnosing, fault-finding and rectification of hydraulic/pneumatic system, electrical system, and powertrain systems
- Execution of equipment installation, maintenance and repairs of all heavy equipment on mining operation site
- Carry out component change out (engines, power-train transmissions, torque converters, hydraulic pumps, hydraulic motors, suspensions, accumulators, control valves, hub and spindles, skip bucket, excavator bucket, mono-boom blocks, hydraulic cylinders, transfer gearbox, and hydraulic line hoses/pipes
- Performs planned component replacement (PCR) of engines, transmissions, torque converters, track chains, track shoes, idlers roller, bottom and top rollers
- Completing maintenance jobs in accordance with highest standards of efficiency
- Ensuring housekeeping, productivity, and quality of work standards are maintained, most especially within mechanical maintenance department
- Monitors functionality of equipment and machinery
- Machines / Equipment worked on and experienced:
- 25 x Caterpillar 777D, 777B, Off-Highway Dump Trucks
- 16 x Caterpillar 7740, 740B Articulated Dump Trucks (ADT)
- 14 x Caterpillar 992G, 988G, 988K, 988H Wheel Loaders
- 11 X Caterpillar 330C, 365B, 385C L Excavators
- 10 x Caterpillar D9R and D8R Track Dozers
- 6 x Caterpillar 160H, 140G, 140H, 14H Motor Graders & Forklift
- Mobile Crushers (Jaw Crushers, Cone Crushers, Screen Crushers, Impart Crushers)
- Vacation training at
Trainee
SANKOFA Gold Mine
01.2006 - 01.2007
• Daily equipment’s checks
• Routine maintenance repairs
• Carry out Preventive maintenance service
• Engine overhauling and repairs Trainee
• Caterpillar equipment’s service as per manufacturer specifications
• Tool room auditing
• Writing of daily maintenance report
- Participated in on-the-job training, working closely with supervisors and co-workers' and asking appropriate questions
Education
Professional Graduate in Mechanical Engineering - Mechanical Engineering
IIMT
Online Distance Learning. India06.2022
Higher National Diploma - Mechanical Engineering
Cape Coast Polytechnic
Cape Coast06.2012
Intermediate - Automotive Mechanics
MODESCO
Accra05.2007
Skills
● Effective communication, decision making and problem solving skills
● Extensive knowledge in Volvo After-sales Service System ie, TECH-TOOL, PROSIS, Impact, Lean Dealer System (LDS) and MATRIX
● Accurately diagnose fault with emphasis on Volvo CE/Volvo trucks/Penta and Caterpillar equipment
● Auto electrical and electronic Systems
● Fault Diagnosing of Articulated Haulers, Excavators, Wheel Loaders, and Trucks
● Hydraulics/Pneumatic Systems
● Read and interpret wiring, hydraulic, and pneumatic diagrams
● Good in MS Word, Excel, MS Power Point, MS Outlook
● Able to work in multicultural environment and strong sense of integrity
● Specialized knowledge in solving complex problems
● Excellent interdepartmental communication and problem solving skills
● Excellent working knowledge of all aspects of mining maintenance for open pit mining operations
● Possessing human resource skills to relate effectively with people from diverse backgrounds
● Excellent knowledge of maintenance spares used in the mining industry
● Possessing good communication skills in to interact with different groups of people effectively
● Ability to effectively plan daily, weekly and monthly work activities
● Flexible to work after hours when needed to meet customer needs
● Quick to learn and adjust into changing circumstances
Accomplishments
- SMT Academy Training Certificate
- Professional and Technician Examinations
- Ghana National Service Scheme
- Technical Examinations Unit
- Industrial Attachment Training
- Volvo Articulated Hauler A60H Step 1 training in Sweden
- Inspectorate Division of Ghana Mineral commission: Inspecting Engineer Certificate of Competency
- Volvo TECHTOOL, PROSIS, VOLCOM, VODIA
- Volvo Articulated haulers Step 2
- Volvo Wheel Loader Step 2
- Volvo Articulated hauler F/G Series Step 2
- Volvo Excavator Model EC220D-350D B to D step 1
- Volvo System Hydraulic Basics 2 certificate
- VCE Electrical basic 2
- Crawler Excavators Step 2
- VP Tier 4 Final / Stage 4 Introduction
- VP Product Center - Order Software Kits
- VP VODIA TV – ENG
- VP Getting Started with VODIA 5.2.x – ENG
- VP Basic Electrical Lesson 3
- VODIA Graphical Interface Enhancements
- Volvo Articulated hauler F/G Series Step 1
- Volvo I-Shift Technical Training Certificate
- Basics Electrics 2 Certificate from Volvo Group
- Volvo Equipment T227/1 Power-train electronics
- Pal finger Repairs and Operations
- Volvo Construction Equipment Certificate- L60F-L12OF/L150G-L250G Step 1
Certification
● SMT Academy Training Certificate.
● Professional and Technician Examinations
● Ghana National Service Scheme
● Technical Examinations Unit
● Industrial Attachment Training
● Volvo Articulated Hauler A60H Step 1 training in Sweden
● Inspectorate Division of Ghana Mineral commission: Inspecting Engineer Certificate of Competency
● Volvo TECHTOOL, PROSIS, VOLCOM, VODIA
● Volvo Articulated haulers Step 2.
● Volvo Wheel Loader Step 2
● Volvo Articulated hauler F/G Series Step 2
● Volvo Excavator Model EC220D-350D B to D step 1
● Volvo System Hydraulic Basics 2 certificate
● VCE Electrical basic 2
● Crawler Excavators Step 2
● VP Tier 4 Final / Stage 4 Introduction
● VP Product Center - Order Software Kits
● VP VODIA TV – ENG
● VP Getting Started with VODIA 5.2.x – ENG
● VP Basic Electrical Lesson 3
● VODIA Graphical Interface Enhancements
● Volvo Articulated hauler F/G Series Step 1
● Volvo I-Shift Technical Training Certificate
● Basics Electrics 2 Certificate from Volvo Group
● Volvo Equipment T227/1 Power-train electronics
● Pal finger Repairs and Operations
● Volvo Construction Equipment Certificate- L60F-L12OF/L150G-L250G Step 1
Affiliations
OEM – PRODUCTS / EQUIPMENT WORKING ON
● Volvo Excavators (EC360B, EC460B, EC480EL, EC700C, EC750D, and EC950F)
● Volvo Trucks (FM400, FM420, FMX440, FM12, FM) various version
● Volvo wheel loaders: L90 series,L120 series,L110 series, L150 series, L220 series, L350 series etc.
● Volvo Articulated Haulers : A60H, A60G, A45, A45G, A40E, A35E, A40F
● Volvo Penta Equipment (Genset, heavy equipment, Sandvik product etc)
● SDLG Equipment’s (Excavators / Wheel Loaders and Motor Graders)
● Pal finger Crane or Hiab Crane
Sports
I love watching football matches and Professional tennis
Additional Information
REFEREES
George Mensah
Engineering foreman
Asante Gold mine (Chirano mines)
Mobile No: +233540119004
Email: george.mensah@chiranogold.com
Stephen Ponful
Service manager
SMT GHANA
Email:Stephen.ponful@smt.network
Edward Sackey
SMT Branch Director
Mobile No:+233249930656
Edwardsackey@smt.network
Dacosta Boakye
Engineering superintendent
Asante Gold mine (Chirano mines)
Mobile No: +233244203899
dacoasta.boakye@chiranogold.com
Timeline
Field Service Technician(Volvo Equipment Specialty
SMT Ghana Ltd(Sole authorized Volvo Machinery Dealership in Ghana
02.2020 - Current
Field Service Technician
SMT Ghana Ltd(Sole authorized Volvo Machinery Dealership in Ghana)
05.2014 - 02.2020
Fleet Maintenance Technician/Repair (National Service Scheme/Trainee)
HME, Golden Star Bogoso/Prestea Limited, Sankofa Gold Limited
04.2012 - 04.2014
Trainee
SANKOFA Gold Mine
01.2006 - 01.2007
Professional Graduate in Mechanical Engineering - Mechanical Engineering
IIMT
Higher National Diploma - Mechanical Engineering
Cape Coast Polytechnic
Intermediate - Automotive Mechanics
MODESCO
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