James Richmond Odenkey Abbey
Accra
Summary
Committed job seeker experienced in consistently meeting company needs through organized practices. Skilled at thriving under pressure and adapting to new challenges to enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Quality Auditor-AI Data Trainer
Invisible Technologies
Remote
2023.10 - Current
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Monitored completed work and provided feedback to improve team member performance.
- Maintained policy, procedures, work instructions, and projects to support quality and continuous improvement initiatives.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Facilitator
Mega Montessori School
Tema
2019.03 - 2024.12
- Participated in professional development opportunities to expand knowledge and skill sets.
- Evaluated and documented student progress, measuring responses to interventions.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Differentiated instruction according to student skill level.
Transcriptionist
Humboldt University
Remote
2018.07 - 2019.01
- Transcribed documents and maintained high levels of accuracy.
- Developed and adhered to exacting transcription quality assurance standards and metrics.
- Consistently performed at a high level under demanding circumstances, ensuring quality service and customer satisfaction.
- Maintained up-to-date and easily accessible data by utilizing a document management system.
- Ensured the accuracy and quality of dictation by proofreading, reviewing, and verifying against established standards.
Clerk
University of Ghana, Department of Animal Biology
Accra
2014.09 - 2015.08
- Received and distributed incoming mail, messages, and packages to appropriate individuals.
- Created, updated, and maintained detailed documents, charts, and spreadsheets for effective organization of company information.
- Directed clients and guests to correct departments, rooms and staff members.
- Supported office clerical functions using word processing and other software, email, and office machines.
- Operated networked and standalone PCs, as well as various office equipment, including photocopiers, fax machines, and scanners.
- Handled daily tasks, facility maintenance, and security to support staff members.
Education
Bachelor of Science - Psychology
University of Ghana
Accra, Ghana2015-05
Skills
- Quality Control Processes
- Continuous Improvement
- Report Preparation
- Documentation Management
- Attention to Detail
- Multitasking and Prioritization
- Safety Monitoring
- Performance Improvement
- Compliance standards
- Fact-checking
- Data transcription
- Administrative Support
- Report Generation
- Verifying data accuracy
References
References available upon request.
Timeline
Quality Auditor-AI Data Trainer
Invisible Technologies
2023.10 - Current
Facilitator
Mega Montessori School
2019.03 - 2024.12
Transcriptionist
Humboldt University
2018.07 - 2019.01
Clerk
University of Ghana, Department of Animal Biology
2014.09 - 2015.08
Bachelor of Science - Psychology
University of Ghana