James Kobina Abakah
Tema
Summary
An astute worker with steep learning curve and ability to adapt to variable working conditions in multiple fields. Skilled candidate with excellent work ethic and high sense of innovation targeted at improving quality of deliverables and efficiency. Highly empathetic personality with passion for conflict resolution and personnel development. Youth worker.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Head, Credit & Marketing
OAK Financial Services Limited
Kokomlemle-Accra, Ghana
10.2016 - Current
- Injected efficiency in processing of loan application, improving the institution's average turnaround time (in working days) from two to one.
- Trained and impacted new recruits with top-level skill sets and organisational culture necessary to thrive in the institution.
- Created strategies to analyze loan portfolio and led implementation of effective marketing strategies, improving loan portfolio.
- Compiled and managed a detailed client database using MS Excel for monitoring and evaluating credit performance, accurately maintaining records.
- Generated detailed periodic credit reports for the Board of Directors, the Regulator, and Credit Reference Bureaus.
- Developed and executed a comprehensive system for managing credit and marketing activities at the Agencies, improving quality of deliverables.
- Supported compliance with strict adherence to Banks and Specialized Deposit-Taking Institutions Act, Borrowers and Lenders Act, Data Protection Act, Anti Money Laundering and regulations.
- Reviewed and edited Individual and Corporate loan agreements, maintaining efficiency and accuracy.
- Assisted General Manager and other senior managers with complex loan applications, increasing overall team efficiency.
- Maintained strict confidentiality of bank records and client information.
- Managed Credit Life policy with a reputable insurance company
- Maintained friendly and professional customer interactions, improving customer retention by 60%
Officer
OAK Financial Services Limited
Kokomlemle-Accra, Ghana
08.2012 - 10.2016
- Aggressively marketed loan products and services
- Vetted prospective clients for loan facilities
- Recommended for loan approvals and denials based on extensive reviews of customers' loan applications.
- Judiciously monitored customers' loan accounts to ensure compliance with loan repayment agreement.
- Maintained friendly and professional customer interactions.
Data Entry Consultant
World Cocoa Foundation
East Legon, Accra, Ghana
07.2012 - 08.2012
- Created a comprehensive template for data entry using Survey Monkey for Cocoa Livelihood Program Impact Survey
- Managed a 3-person team of data inputters.
Independent Contractor
Technoserve Ghana
Airport-Accra, Ghana
05.2012 - 06.2012
- Efficiently conducted data cleaning exercise in respect of Cocoa Abrabopa Program Assessment Survey.
- Conducted qualitative analysis of the data on the basis of survey objectives as outlined in the scope of work of the entire program assessment exercise.
- Generated a comprehensive report on the analyzed data.
Research Assistant, Ghana Team
Electronic Agriculture Research Network (eARN)
University of Ghana, Legon
07.2009 - 09.2011
- A 6-country research involving researchers from Ghana, Benin, Kenya, Uganda, Malawi, and Madagascar
- Contributed to the design of research instruments and methodology for the research - Effectiveness of ICT-based Market Information Service Interventions in Linking Smallholder African Farmers to Markets.
- Conducted literature reviews to avoid duplication and give credit to other researchers.
- Managed a 10-person team of enumerators involved in the data collection exercise.
- Conducted data analysis data and generated comprehensive reports on the results.
- Drafted reports, presentations and papers for publications.
- Provided secretarial support to senior researchers.
- Provided technical support for organization of various workshops on the research.
- Contributed to the dissemination of the research findings to stakeholders and the scientific community.
Teaching & Research Assistant, University of Ghana
National Service Secretariat, Government of Ghana
Legon, Accra, Ghana
07.2006 - 08.2007
- Performed administrative activities such as taking attendance, marking assignments and interim assessments (IAs) and maintaining student records.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
Senior Stockman
Delawin Farms Limited
Community 25, Tema, Ghana
02.2000 - 06.2006
- Trained and mentored Junior Stockmen and new recruits.
- Developed and managed the Farm's database system.
- Generated comprehensive reports for strategic decisions.
Education
Master of Philosophy - Agricultural Economics
University of Ghana, Legon
Ghana 08.2007 - 06.2011
Bachelor of Science - Agriculture (Agricultural Economics)
University of Ghana, Legon
Ghana 08.2002 - 06.2006
Skills
- Ability to generate and manage data effectively in diverse fields
- Proficient in the use of statistical packages for quantitative and qualitative research
- Proficient in the use of Microsoft Office Excel, Word, and PowerPoint
- Passion for generating innovative ideas for improving deliverables
- Steep learning curve and strong adaptability to working conditions
- Strong analytical skills and ability to work in a self-directed fashion within a team-oriented structure
- Highly empathetic with passion for conflict resolution, value addition to teams, and personnel development
- Solid work ethics and professional maturity
- Ability to communicate effectively orally and in writing
Additional Information
- Chartered Institute of Bankers
Analysis and Interpretation of Financial Statements
- Leaders and Mentors
Fostering Result-Oriented Work Culture
- Department of Agricultural Economics & Agribusiness, University of Ghana, Legon.
Frontier Analysis: Use of econometric models to estimate economic efficiencies in production activities of firms
- Millennium Development Authority & ACDI/VOCA
Value Chain Analysis Understanding the fruit export industry and identifying opportunities to improve competitiveness
- College of Agriculture and Consumer Sciences, University of Ghana, Legon.
Poverty Alleviation through Good Leadership and Financial Management
Interests
- Workouts
- Photography
- Graphic Design
Languages
English
Fluent
Fante
Native
Timeline
Head, Credit & Marketing
OAK Financial Services Limited
10.2016 - Current
Officer
OAK Financial Services Limited
08.2012 - 10.2016
Data Entry Consultant
World Cocoa Foundation
07.2012 - 08.2012
Independent Contractor
Technoserve Ghana
05.2012 - 06.2012
Research Assistant, Ghana Team
Electronic Agriculture Research Network (eARN)
07.2009 - 09.2011
Master of Philosophy - Agricultural Economics
University of Ghana, Legon
08.2007 - 06.2011
Teaching & Research Assistant, University of Ghana
National Service Secretariat, Government of Ghana
07.2006 - 08.2007
Bachelor of Science - Agriculture (Agricultural Economics)
University of Ghana, Legon
08.2002 - 06.2006
Senior Stockman
Delawin Farms Limited
02.2000 - 06.2006
Similar Profiles
Marian Otiwaah AddoMarian Otiwaah Addo
Assistant Head, Internal Control & Compliance, Risk Management & Anti-Money Laundering & Company Secretary at OAK Financial Services LimitedAssistant Head, Internal Control & Compliance, Risk Management & Anti-Money Laundering & Company Secretary at OAK Financial Services Limited
Ansel C.S.M. LeslieAnsel C.S.M. Leslie
Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)Director and Operations Chief (COO) at The Riansel Financial Planning Services Limited (Agency of the Maritime Financial Group)
PONMATHI NPONMATHI N
Administrator - Business Operations at Valgaa Financial Services Limited (Formerly GTP Finance Limited)Administrator - Business Operations at Valgaa Financial Services Limited (Formerly GTP Finance Limited)
Kastah EricKastah Eric
TEACHING at RICHARDTEACHING at RICHARD
RUTH TEIKIE TEYERUTH TEIKIE TEYE
Primary Teacher, Grade 1 at Holy Child R/C Basic SchoolPrimary Teacher, Grade 1 at Holy Child R/C Basic School