James Anaman

• Keep service quality and customer relations in line with established standards to promote long-lasting relationships
• Elevated quality of work and productivity from team members through improved training strategies
• Monitor and replenished telecommunications equipment inventory for facilities and networks
• Collaborated with technical staff, engineering personnel, and vendors to coordinate system improvement
• Improved electrical installations by standardizing procedures for production and field personnel
• Fiber Deployment, Telecommunication Transformation from the copper cable network to the Fibre optics network is still ongoing
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.
• Strengthened communication skills through regular interactions with others.

Applied engineering principles to develop and operate electrical, mechanical, and data processing systems

• Maintained safety by verifying compliance and assuring proper Studio testing
• Organized, analyzed, and prepared technical data reports
• Produced and maintained accurate design documentation
• Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions
• Maintained timely and accurate oral and written technical reports of engineering activities
• Strategized alternative uses for current electronics designs to reduce energy usage
• Examined on-site electrical systems and equipment to identify faults and devise design corrections
• Improved electrical installations by standardizing procedures for production and field personnel
• Communicated with vendors regarding backorder availability, future inventory, and special orders.
• Provided primary customer support to internal and external customers.
• Helped streamline repair processes and update procedures for support action consistency.
• Installed, configured and maintained computer systems and network connections.
• Generated reports to track performance and analyze trends.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Offered assistance in implementing and developing training programs.
• Researched and identified solutions to technical problems.