JAMES AMEDEKA
ACCRA, GHANA
Summary
Skilled Housekeeper and Receptionist with proven expertise in maintaining commercial and residential cleanliness and guest satisfaction. Excelled at Alisa Hotels by leveraging exceptional time management and critical thinking skills to resolve customer issues and maintain confidentiality. Demonstrates mastery in cleaning techniques and deep cleaning, ensuring high standards of hygiene and client comfort.
Overview
4
4
years of professional experience
Work History
Housekeeper
Beverlly Homes Services
03.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Receptionist
Alisa Hotels
01.2021 - 02.2023
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Secondary (High) School Diploma - General Arts
Klikor Senior High Technical School
05.2017
Skills
- Cleaning techniques
- Deep cleaning
- Commercial and residential cleaning
- Exceptional time management
Timeline
Housekeeper
Beverlly Homes Services
03.2024 - Current
Receptionist
Alisa Hotels
01.2021 - 02.2023
Secondary (High) School Diploma - General Arts
Klikor Senior High Technical School