JACOB NARH KODJOE
Accra
Summary
Experienced professional with 4+ years in facility management, team supervision, and operations coordination. Expertise in developing maintenance schedules, quality control, and personnel management. Strong skills in customer service, administrative support, and financial record management. Passionate about social work, community development, and policy advocacy, with a focus on delivering impactful results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
Eliza Travels
Accra
01.2022 - Current
- Delivers comprehensive education on study abroad opportunities, resulting in a 25% increase in student participation in international programs
- Facilitates submitting over 50 student school applications, improving acceptance rates by 15%
- Facilitates the timely distribution of over 100 client letters weekly, ensuring 100% accuracy and adherence to delivery deadlines
- Performs general administrative duties, improving office efficiency by streamlining filing systems and reducing document retrieval time by 20%
Facility Assistant
Ghana Airport Company Limited
Accra
09.2019 - 09.2020
- Developed a comprehensive maintenance schedule for the facility's equipment, resulting in a 15% reduction in downtime and increased operational efficiency
- Led a team of 10 janitors, improving operational efficiency by 20% through optimized scheduling
- Conducted headcount and deployed personnel, ensuring optimal staffing levels and reducing operational downtime by 10%
Office Assistant
Ghana Cocoa Board
Accra
04.2017 - 09.2017
- Maintained the office filing system, increasing document retrieval efficiency by 50%
- Provided general support in the auditing and accounting department, improving processing efficiency by 25% through streamlined record-keeping practices
- Maintained accurate records of financial transactions, achieving an 80% accuracy rate and ensuring compliance with auditing standards
Laboratory Assistant (Quality Control Department)
Letap Pharmaceuticals Company Limited
Accra
08.2012 - 09.2015
- Sampled raw materials for drug production, ensuring a 100% compliance rate with quality standards and contributing to a 10% reduction in production delays
- Maintained compliance with established Standard Operating Practices, ensuring 100% completion of experiments within set timelines
- Supported lab technicians in testing samples, contributing to a 15% increase in testing
Education
Bachelor of Arts - Social Work
University of Ghana
Legon-Accra06.2019
WACCE Certificate -
University of Ghana
Akim Wenchi06.2012
Skills
- Computer Literacy
- Excel
- Excellent organizational skills
- Excellent verbal and written communication skills
- Microsoft Excel
- Microsoft Word
- PowerPoint Presentations
- Problem-Solving skills
- Team Collaboration
- Strong attention to detail
Certification
- Certificate of Appreciation, Kandifo Institute, 12/2020, Present
- Certificate of Appreciation, STL AMANDI Foundation Programme, 04/2019, Present
- UPCO and SASO Ghana Social Intervention Programme, UPCO and SASO Ghana, 06/2018, Present
Accomplishments
- Led a team of 10 janitors, improving operational efficiency by 20% through optimized scheduling.
- Reduced facility maintenance response time by 30% by implementing a proactive monitoring system.
- Developed proposals that secured funding for community projects, impacting over 200 individuals.
Volunteeringandleadership
- Kandifo Institute, Election Observer, Accra, Greater Accra, 12/2020, Assisted in observing the 8th peaceful and general election held in Ghana on the 7th of December 2020.
- Commonwealth Hall, University of Ghana, Sports Captain, Legon-Accra, Greater Accra, 09/2018, 05/2019, Provided moral support and encouragement to teammates to give off their best in soccer matches., Collaborated with soccer coach and teammates to design and institutionalize an award scheme for good soccer players.
- STL AMANDI Foundation Programme, Mentor, Accra, Greater Accra, 09/2018, 04/2019, Assisted school children with their assignments and offered counseling sessions., Engaged people in personal development activities.
- UPCO and SASO Ghana, Volunteer, Accra, Greater Accra, 03/2018, 06/2018, Identified social projects and drafted proposals for project funding., Collaborated with colleagues to educate people on social intervention programs.
- Commonwealth Hall, University of Ghana, Block Lord (House Captain), Legon-Accra, Greater Accra, 05/2017, 05/2018, Ensured the general cleanliness of the house/compound., Ensured the strict adherence of house members to rules and regulations.
Awardsandscholarships
- Citation of Honour-Commonwealth Hall Block Lord (House Captain), Commonwealth Hall, University of Ghana, 09/2019
- Best Sport Personality, Social Work Department, 08/2019
- Gold and Silver Medallist, University of Ghana Sports Directorate, 07/2018
Affiliations
- DRIVERS LI
Timeline
Office Assistant
Eliza Travels
01.2022 - Current
Facility Assistant
Ghana Airport Company Limited
09.2019 - 09.2020
Office Assistant
Ghana Cocoa Board
04.2017 - 09.2017
Laboratory Assistant (Quality Control Department)
Letap Pharmaceuticals Company Limited
08.2012 - 09.2015
Bachelor of Arts - Social Work
University of Ghana
WACCE Certificate -
University of Ghana