JABIR ALI
Accra
Summary
Dynamic sales professional with a proven track record at Gowan Farms, excelling in customer service and data analysis. Recognized for enhancing order processing efficiency and fostering team collaboration. Adaptable and detail-oriented, I thrive in fast-paced environments, leveraging strong communication skills to resolve conflicts and drive customer satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Personnel
Gowan Farms
03.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased sales of over 10%.
Customer Service Representative
Leeman Farm
06.2022 - 02.2025
- Resolved customer inquiries through phone and email, ensuring timely and accurate responses.
- Assisted in training new team members on customer service protocols and systems.
- Streamlined order processing procedures, enhancing efficiency in handling customer requests.
- Collaborated with cross-functional teams to improve product knowledge among staff members.
- Implemented feedback mechanisms to gather customer insights for service enhancement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Tema Secondary School
Tema, Ghana09-2021
Skills
- Data analysis
- Project management
- Customer service
- Technical support
- Team collaboration
- Sales strategy
- Quality assurance
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
Certification
- Certified Global Gig Worker, Jobberman - October 21, 2025
- Certified Ghana Soft Skill, Jobberman - October 22, 2025
Languages
English
Bilingual or Proficient (C2)
Timeline
Sales Personnel
Gowan Farms
03.2024 - 03.2025
Customer Service Representative
Leeman Farm
06.2022 - 02.2025
High School Diploma -
Tema Secondary School