Ivy Darko

Proactive and tech-savvy graduate with a Bachelor of Commerce in Human Resource Management, equipped with strong analytical, organizational, and communication skills. Experienced in generative AI, administrative support, payroll coordination, and basic data analysis using tools like Microsoft Excel and Power BI. Passionate about supporting operational excellence and employee experience in fast-paced, innovation-driven environments, like PaySwitch. A quick learner and collaborative team player with a growth mindset, eager to contribute to a culture of performance, compliance, and customer-centric service in the fintech sector.

Available upon request.

• HR Intern: Assisted with payroll, managed driver and employee records, and supported data reporting using Excel
• Content and editing: contributed to blog editing, SEO, and social media writing

• Certified in Data Analysis (Excel, Power BI, Python)
• Dean's List Honoree (3 consecutive years)

Team leader: Led four different groups throughout my studies at the university, as well as being the project leader for my project work team

Writer and editor: content creator, virtual assistant, and editor for numerous blogs

• Streamlined the process of collecting and organizing driver and vehicle data during my internship, reducing manual entry time by 30% through structured Excel tracking systems
• I completed an academic project in which I was provided with raw HR data to analyze workforce trends, and based on the findings, I authored a detailed report recommending improvements in scheduling, training delivery, and employee support systems. The project helped sharpen my data analysis, reporting, and strategic thinking skills within an HR context
• Among the awardees on the Dean's List for three consecutive years

• Certification in Excel Power BI and python.