Summary
Work History
Education
Skills
Timeline
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Ivon Randolph

Ajumako

Summary


Dedicated individual with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willingness to learn and positive towards corrections.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Work History

Customer Service Agent

Miss Pearl Darkwah
Accra
11.2021 - 12.2021


  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Entered customer information into customized computer system with Software to document and organize client records.

Education

Bachelor Of Business Administration - BSc Hospitality And Tourism Management

Kwame Nkrumah University of Science And Technology
Kumasi
06.2023

Skills

  • Data Entry and Maintenance
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Calm and Professional Under Pressure
  • Passenger Support
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Establishing and Maintaining Customer Relationships
  • Telephone reception

Timeline

Customer Service Agent

Miss Pearl Darkwah
11.2021 - 12.2021

Bachelor Of Business Administration - BSc Hospitality And Tourism Management

Kwame Nkrumah University of Science And Technology

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Ivon Randolph