Ivan Kwame Peprah
Accra,GH
Summary
Experienced IT professional with a strong background in hardware maintenance, system analysis, and network monitoring. Proficient in hardware, software, and application installation, as well as IP cameras and CCTV monitoring. Demonstrates expertise in Ethernet networking, hardware configuration, and IT security measures. Skilled in website design and graphic design, with a creative approach to problem-solving. Committed to maintaining data privacy and implementing effective IT security protocols. Career goal: To leverage technical skills and innovative thinking to enhance organizational IT infrastructure.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
IT manager
Manna Mission Hospital
Accra, Ghana
06.2024 - Current
- As an IT Manager, I have successfully led and managed a diverse team of IT professionals, overseeing the company's technology infrastructure, ensuring seamless operations, and implementing strategies to enhance IT efficiency. My role involves aligning IT initiatives with business objectives to ensure the company’s technology environment supports growth and innovation.
IT support officer
Royal Ignite Ghana
Accra, Ghana
12.2022 - 06.2024
- As an IT Support Officer, I provided comprehensive technical support to employees, managed IT systems, and ensured smooth day-to-day IT operations. My role involved troubleshooting hardware and software issues, maintaining network infrastructure, and supporting end-users with technology needs. I played a key part in ensuring that the company’s IT environment was reliable, secure, and efficient
Education facilitator
Creative Ambassadors Montessori School
Accra, GHANA
10.2019 - 04.2021
- As an Education Facilitator in Information Technology, I designed and delivered engaging educational programs to a diverse group of learners, fostering an environment of growth, collaboration, and academic excellence.
- My role involved using a variety of instructional strategies to meet the needs of students, creating interactive and inclusive learning environments, and assessing student progress to ensure learning objectives were met.
- I collaborated with colleagues to enhance course materials and continuously improved my teaching methods to maintain an up-to-date and effective curriculum.
Education Facilitator
Rapture (Brethren) Int. School
Accra, Ghana
01.2015 - 08.2019
- Taught students important points to prepare for examinations and assessments.
- Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
- Advised on discipline protocols for maintaining conducive classroom environments, thereby enhancing overall teaching quality.
- Employed variety of mediums to convey learning concepts.
IT technician
Trend Arena Limited
Accra, Ghana
06.2013 - 08.2014
- Used [Software] to track support tickets and document actions.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
- Troubleshot various incidents related to hardware, networks and software faults.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
Education
Higher National Diploma - System Engineering
IPMC
GHANA 08.2019 - 02.2021
Certificate of Higher Education - School Management
Ghana Education Service
Accra 04.2019 - 08.2019
Skills
- Hardware Maintenance
- Multitasking proficiency
- System analysis
- Hardware, software and application installation
- IP cameras
- CCTV monitoring
- Network monitoring
- Ethernet networking knowledge
- Hardware configuration
- Data privacy awareness
- IT security measures
- Wifi setup
- Website design
- Creative thinking
- Graphic design
Languages
English
Intermediate
Twi
Intermediate
Ga
Elementary
Affiliations
- Music
- Computer Games
- Reading
Accomplishments
- Creative Ambassadors Montessori:
- Royal Ignite Gh.
Brought the image of the institution high esteem when the institution was about to collapse.
Created a Management System, Assessment and Report Program using Excel and Data Entry system. Design a website for the school.
Designed a robust N-Computing Server that helps to troubleshoot and assist clients online.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT manager
Manna Mission Hospital
06.2024 - Current
IT support officer
Royal Ignite Ghana
12.2022 - 06.2024
Education facilitator
Creative Ambassadors Montessori School
10.2019 - 04.2021
Higher National Diploma - System Engineering
IPMC
08.2019 - 02.2021
Certificate of Higher Education - School Management
Ghana Education Service
04.2019 - 08.2019
Education Facilitator
Rapture (Brethren) Int. School
01.2015 - 08.2019
IT technician
Trend Arena Limited
06.2013 - 08.2014
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