Israella Nyarko Siaw
Kumasi
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Secretary and administrator
NATIONAL YOUTH AUTHORITY
KUMASI
10.2023 - 10.2024
- Managed scheduling and organized appointments for staff meetings and events.
- Assisted with document preparation and ensured accuracy of office correspondence.
- Maintained filing systems for easy access to important documents and records.
- Answered phone calls professionally and directed inquiries to appropriate personnel.
- Prepared meeting materials and distributed agendas to participants in advance.
- Organized travel arrangements for staff, including flights, accommodations, and itineraries.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Scheduled meetings and sent invitations specifying time and location.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Sent and distributed mail and parcels.
- Produced and distributed memos, newsletters, and other forms of communication.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Handled confidential documents with discretion.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
English as a Second Language Teacher
SAMROSE COMPLEX SCHOOL
Cape Coast
01.2023 - 04.2023
- Developed engaging lesson plans for diverse language learners.
- Facilitated interactive classroom activities to enhance student participation.
- Assessed student progress through regular quizzes and assignments.
- Collaborated with colleagues to improve curriculum and instructional methods.
- Implemented effective teaching strategies for different learning styles.
- Maintained a positive classroom environment fostering mutual respect and collaboration.
Education
Bachelor of Education - English Literature
University of Cape Coast
Cape Coast, Ghana 08.2019 - 08.2023
Skills
- Communication skills
- Time management
- Teacher relations
- Organization
- Multitasking
- Confidentiality
- Teamwork
Languages
Ghanaian language (Twi)
First Language
English
Intermediate (B1)
B1
French
Beginner (A1)
A1
Timeline
Secretary and administrator
NATIONAL YOUTH AUTHORITY
10.2023 - 10.2024
English as a Second Language Teacher
SAMROSE COMPLEX SCHOOL
01.2023 - 04.2023
Bachelor of Education - English Literature
University of Cape Coast
08.2019 - 08.2023