A results-oriented and strategic leader with a proven track record in driving operational excellence and business growth. I always seek the opportunity to leverage my expertise as a digital marketer to optimize processes, enhance productivity, and drive success in a dynamic and innovative working environment.
Overview
12
12
years of professional experience
Work History
Host/Co-Founder
AshaimanToday
12.2022 - Current
Conceptualize engaging content ideas aligned with audience interests.
Produce high-quality content across various formats, including articles, videos, and podcasts.
Serve as the on-screen host, delivering information in an entertaining manner.
Foster audience engagement through comments, feedback, and collaboration.
Collaborate with team members to refine content strategy and optimize audience interaction and growth
Project Coordinator
Dewins Global & Resources Limited
04.2022 - Current
Procurement Management: Oversaw the process of sourcing tracking devices from suppliers, ensuring the selection of high-quality and cost-effective solutions that meet project requirements.
Installation Oversight: Managed the deployment of tracking devices, coordinating with installation teams to ensure proper setup and configuration according to project specifications.
Tracking Device Implementation: Directed the implementation phase of the project, overseeing the integration of tracking devices into private, government, and commercial entities' systems and infrastructure.
Project Execution: Executed project plans with meticulous attention to detail, ensuring that procurement, installation, and tracking device implementation activities were carried out efficiently and effectively.
Stakeholder Collaboration: Worked closely with internal and external stakeholders to understand their needs, address concerns, and ensure alignment with project objectives throughout the procurement and installation process.
Budget and Timeline Management: Managed project budgets and timelines, monitoring expenditures, and progress to ensure adherence to financial constraints and project deadlines.
Quality Assurance: Implemented quality assurance measures to guarantee the reliability and functionality of tracking devices, conducting tests and inspections as necessary to maintain high standards of performance.
Asset Monitoring and Management: Facilitated the effective monitoring and management of assets by ensuring the successful deployment and operation of tracking devices, enabling stakeholders to track and manage assets nationwide.
Digital Marketing Coordinator
Orion Touch Technologies Inc
07.2019 - 04.2022
Plan and execute comprehensive digital marketing campaigns to promote the firm's offerings.
Manage day-to-day project activities to ensure tasks are completed on time and within budget.
Serve as a liaison between different departments to ensure smooth project execution and delivery
Coordinate project resources, including personnel, time, and budget, to ensure successful execution
Continually maintained and improved company's reputation and positive image in markets served.
Successfully transitioned projects from ideation through execution, ultimately leading to increased revenue and market share for the company.
Team Leader
MTN Ghana, Tema
02.2012 - 04.2019
As a Team Lead, I efficiently handle customer complaints, motivate and train team members to meet targets, market the MTN brand, and conduct periodic job appraisals to address any challenges within the team.
Followed up with customers about resolved issues to maintain high standards of customer service.
Led by example through consistently maintaining excellent performance standards.
Implemented quality assurance measures to maintain consistency in customer interactions and service delivery.
Conducted regular staff meetings to discuss customer service issues and potential solutions.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Handled day-to-day customer contact via phones, and emails.
Education
Bachelor of Science - Marketing Management And Research
University of Cape
Cape Coast, Ghana
09.2017
HND Marketing - Marketing
Takoradi Politechnic
Takoradi
06.2008
Skills
Strategic Planning
Process Optimization
Digital Transformation
Team Leadership
Customer Service expert
Effective Multitasking
Team Player
Performance Analysis
Change Management
Communication Skills
Problem-Solving
Accomplishments
Achieved Student Parent Collaborations by introducing Eduportal for School Management.
Timeline
Host/Co-Founder
AshaimanToday
12.2022 - Current
Project Coordinator
Dewins Global & Resources Limited
04.2022 - Current
Digital Marketing Coordinator
Orion Touch Technologies Inc
07.2019 - 04.2022
Team Leader
MTN Ghana, Tema
02.2012 - 04.2019
Bachelor of Science - Marketing Management And Research